Ratings and Reviews 25 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • NinjaOne Reviews & Ratings
    6,033 Ratings
    Company Website
  • ThreatLocker Reviews & Ratings
    700 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    223 Ratings
    Company Website
  • Iru Reviews & Ratings
    1,385 Ratings
    Company Website
  • Addigy Reviews & Ratings
    261 Ratings
  • ManageEngine Endpoint Central Reviews & Ratings
    3,286 Ratings
    Company Website
  • DriveStrike Reviews & Ratings
    24 Ratings
    Company Website
  • Auvik Reviews & Ratings
    675 Ratings
    Company Website
  • Planview AdaptiveWork Reviews & Ratings
    714 Ratings
    Company Website
  • Kantata Reviews & Ratings
    2,277 Ratings
    Company Website

What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is Rocketlane?

Rocketlane is an agentic professional services automation platform built for client-obsessed delivery teams that need to manage projects, people, profits, and customer experience from one source of truth. The platform unifies project delivery and execution, people and profits, client experience, account intelligence, documents, forms, sheets, chat, templates, automations, and workflow governance. Rocketlane helps teams standardize delivery across projects while still tailoring each engagement to the customer’s context and goals. Its templates can auto-fill with information from CRMs, past projects, and delivery best practices so teams can start new projects with less repetitive setup. Automations handle approvals, nudges, escalations, follow-ups, and governance policies so teams can keep processes consistent without slowing work down. Nitro, Rocketlane’s AI-powered agent layer, pulls context from SOWs, emails, calls, and customer interactions to create project plans, SOWs, sales handoffs, implementation discovery documents, reports, and reusable playbooks. Nitro can also support configuration, migration, validations, go-live workflows, and knowledge creation across the delivery lifecycle. Resource management features help teams staff projects by availability, skills, workload, role requirements, project context, allocation limits, and cost guardrails. Profitability tools provide real-time visibility into margins, billable utilization, budget risks, revenue leaks, timesheets, expenses, and financial impact where delivery work happens. Customer intelligence features mine calls, emails, and chats for risks and opportunities such as blockers, escalations, scope creep, advocacy, and expansion potential.

Media

Media

Integrations Supported

Zapier
ACH Payments
Boomerang
Descartes ShipRush
Emsisoft Anti-Malware
Flowroute
Google Workspace
Huntress
Jira
Mailchimp
OpenText Core Endpoint Protection
Pax8
QuickBooks Online
Salesforce
ScalePad
Slack
Stripe
Warranty Wizard
Worldpay
n8n

Integrations Supported

Zapier
ACH Payments
Boomerang
Descartes ShipRush
Emsisoft Anti-Malware
Flowroute
Google Workspace
Huntress
Jira
Mailchimp
OpenText Core Endpoint Protection
Pax8
QuickBooks Online
Salesforce
ScalePad
Slack
Stripe
Warranty Wizard
Worldpay
n8n

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Version
Free Trial Offered?

Pricing Information

$19/month/user
Rocketlane pricing starts at $19 per team member, per month when billed annually. Choose between Professional, Premium, and Enterprise plans to best suit your customer onboarding needs. Comes with a free 21-day trial.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

Rocketlane

Date Founded

2020

Company Location

United States

Company Website

www.rocketlane.com

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Popular Alternatives

Popular Alternatives