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What is Syncta?

Syncta provides a cloud-based solution that streamlines the entire backflow testing workflow, starting from the first inquiry all the way to the final billing stage. By reducing the time dedicated to handling test reports, you can devote more energy towards growing your business. With Syncta, you have the convenience of entering test results directly from your mobile device, tablet, or laptop while you’re at the job site. The resulting PDF report is readily available for viewing, approval, and submission at your convenience. Acknowledging that numerous water utilities require specific backflow test documentation, we have assembled the most comprehensive collection available today. Just enter your zip code, and we will generate a list of water districts within a 50-mile radius to assist you in finding precisely what you need. In the event that you cannot find a specific form in our vast library, there's no need to worry—our team will create it for you at no extra charge, including any necessary customizations tailored for your business. We place high value on customer feedback, which we actively integrate into our software updates, as we understand how essential your insights are. Our commitment ensures that this feedback is acted upon promptly, helping you stay ahead of the competition. If you find yourself in need of immediate support, our dedicated customer success team is always available to assist you. In addition, we emphasize the importance of cultivating enduring relationships with our clients, guaranteeing that your needs are consistently prioritized and addressed. This focus on client engagement ultimately leads to a better overall experience with our services.

What is ServiceFactor?

The idea for Team Management Systems (TMS) emerged in the 1980s, developed by Chuck and Yvonne Tuttle, who were working at a software firm that did not meet its clients' needs. Chuck brought extensive experience in designing, programming, selling, and supporting contractor software, while Yvonne contributed her successful management of mechanical contracting firms and knowledge of the software industry, creating a strong foundation for their entrepreneurial aspirations. Evaluating the performance of your marketing efforts is vital for the advancement and management of your business. Whether you focus on a single marketing channel or employ a broad spectrum of tactics, ServiceFactor is capable of pinpointing the sources that generate calls and create job opportunities, as well as the revenue they yield. Effectively gathering and leveraging customer information is crucial, as it plays a key role in your business's success. Regardless of whether a client operates one location or multiple sites, the complete history and profitability of each will be thoroughly monitored, providing a detailed view of operations. This comprehensive tracking not only allows businesses to make insightful decisions but also facilitates the optimization of strategies based on current data, fostering a more agile and responsive approach to market changes. Ultimately, the integration of effective data management and marketing analysis can significantly enhance overall business performance.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syncta

Company Location

United States

Company Website

Syncta.com

Company Facts

Organization Name

ServiceFactor

Date Founded

1991

Company Location

United States

Company Website

www.servicefactor.com

Categories and Features

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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