Top ServiceFactor Alternatives

Say farewell to overpriced, rigid software options and embrace the simplicity of Repair-CRM—designed with small repair businesses in mind. For just $89/month for 5 users, you’ll get a complete CRM solution with no annual contracts or unnecessary hassle. Repair-CRM integrates effortlessly with QuickBooks Online, allowing you to import your clients and products in a matter of minutes, saving you time and effort right from the start. The system simplifies job dispatching and allows you to track all your assets—HVAC units, printers, water systems, and more—with detailed service histories so you can stay on top of maintenance needs. Clients can use the sleek online booking portal integrated directly into your website to select the exact asset that requires repair, streamlining the appointment process. Technicians are equipped with GPS tracking, clock-in/out functionality, and the ability to snap before-and-after photos while on-site, ensuring accurate documentation and improved communication. Repair-CRM is affordable, flexible, and fully customizable to your needs, providing a smart, cost-effective solution that powers up your shop without breaking your budget. Whether you're a small startup or an established business, Repair-CRM gives you the tools you need to run more efficiently, track every detail, and deliver superior service to your customers. It’s the all-in-one tool you’ve been waiting for, built to scale with your business.

FieldEdge, formerly known as Desco, is a groundbreaking software designed specifically for the service sector. This platform equips businesses with a competitive advantage through a comprehensive array of productivity and customer management tools, enabling them to excel in their respective fields. With FieldEdge, organizations can streamline technician dispatching and job scheduling, effectively manage customer relationships and ongoing projects, monitor performance through insightful dashboards, and enhance their sales capabilities. Additionally, this software fosters better communication and coordination among team members, ultimately contributing to overall operational efficiency.

Comprehensive operational software designed specifically for commercial contractors encompasses everything from service tasks to project management and beyond! Make Informed, Data-Driven Choices Utilizing automated real-time reporting, your data actively supports your decisions. This allows managers to pinpoint trends, keep tabs on technician performance, and uncover potential revenue streams. Deliver an Exceptional Customer Experience Accelerate the approval process for customers by providing complete job histories. You can attach images, videos, PDFs, and personalized forms directly to work orders, ensuring clarity on the tasks that have been accomplished. Effortlessly Link Your Office with Technicians Enhance efficiency and minimize mistakes. BuildOps streamlines work orders, customer information, invoices, and more — facilitating seamless communication from the office to the field and back again. Whether you need software for commercial HVAC, electrical, or plumbing services, BuildOps adapts to your operations while enhancing communication and coordination. In addition to improving your revenue and maximizing profits, BuildOps fosters a stronger connection between field operations and back-office functions, ensuring a more integrated workflow.

Elevate your HVAC-R business by leveraging the capabilities of ThermoGrid! This contractor management software is tailored exclusively for field service operations, addressing the distinct requirements of HVAC-R, plumbing, and electrical enterprises. Equipped with robust functionalities such as a mobile offline application, efficient scheduling, streamlined dispatching, tracking of client history, inventory oversight, service agreements, load calculations, marketing assistance, payroll management, invoicing, and estimating tools, ThermoGrid enables you to enhance your workflow and improve your profitability. Seize the opportunity to revolutionize your business today! You can try it for FREE or request a demonstration of ThermoGrid to see its benefits firsthand. Make the smart choice for your company’s future!

Designed to enhance the growth of every client's business, the BigChange Job Management Platform consolidates customer relationship management (CRM), scheduling of jobs, real-time tracking, resource management in the field, financial oversight, and business intelligence into a single, user-friendly, and easily integrable platform suitable for any business operation. Established in 2013 and headquartered in Leeds, UK, BigChange has emerged as a prominent provider of Field Service Management Software, earning the trust of nearly 1,700 organizations operating in the field across the globe. With a workforce of 200 employees, the company has garnered recognition as an exceptional employer, receiving a 2 Star Accreditation from Best Companies. The comprehensive Job Management Platform by BigChange is empowering field service companies throughout the UK to secure additional contracts, streamline their operations, and enhance customer satisfaction, ultimately leading to improved business outcomes. By integrating multiple functionalities into one platform, BigChange aims to transform the way field service businesses operate and serve their customers.

Jobber provides innovative solutions aimed at helping users save up to six hours each week. Their tools facilitate various tasks including managing staff, tracking invoices and quotes, scheduling, and processing payments. By offering a mobile cloud-based software platform, Jobber empowers small businesses to effectively oversee their operations from any location, ultimately contributing to their success. This flexibility allows entrepreneurs to focus more on growth and less on administrative burdens.

Top-tier software designed specifically for the service sector, including HVAC, electrical, plumbing, and general contracting. For a thriving business, it is essential to incorporate all the key features that are necessary for success. Effectively manage and organize your appointments with our scheduling and dispatch tools. Our innovative work planning system enables you to allocate tasks efficiently among your team. Keep accurate records with time cards, and safeguard your reputation with our unique service aimed at minimizing negative feedback. Track employee locations through GPS technology and enhance operational efficiency through route optimization. Additionally, enjoy remarkably low fees for credit card processing, ensuring your financial transactions remain cost-effective and streamlined. With these features, your business can achieve a level of productivity that sets it apart from the competition.

Jonas Enterprise stands out as a premier software solution for construction and service management, catering to general contractors as well as specialized mechanical, electrical, and plumbing services. This innovative platform allows seamless integration between office operations and fieldwork, which minimizes the need for redundant data entry, maintains oversight of cash flow through comprehensive work-in-progress reports, and effectively manages preventative maintenance contracts with adaptable billing solutions, all accessible via the cloud. Highly regarded by leading service and construction firms, Jonas Enterprise delivers a fully integrated suite that encompasses all essential functions, including accounting, procurement, purchase orders, dispatch scheduling, inventory oversight, and equipment management, among others. By utilizing this powerful tool, businesses can optimize their workflows, enabling them to promote efficiency and drive sustainable growth within their operations.

FastEST Mechanical Estimating Software offers an all-encompassing solution for takeoff and estimating processes from start to finish, featuring an extensive pricing and materials catalog along with a convenient on-screen takeoff. Each software program is designed for user-friendliness, allowing users to produce reports and quotes in mere seconds, and can be set up in under 15 minutes, enabling improved estimating capabilities right away. FastPIPE stands out as the premier choice for plumbing and mechanical estimating software, specifically tailored for industrial contractors, providing essential tools for estimating plumbing, HVAC, and industrial process piping comprehensively. FastDUCT is designed for HVAC and duct estimating needs, catering specifically to commercial and industrial sheet metal contractors, and includes an on-screen takeoff feature beneficial for those involved in HVAC installation and duct fabrication. Lastly, FastWRAP specializes in mechanical insulation estimation, while both FastPIPE and FastDUCT offer the capability to import takeoffs seamlessly, enhancing workflow efficiency. This integrated approach allows contractors to streamline their estimating process effectively.

Commusoft is a versatile job management software designed for both mobile and office environments. By seamlessly connecting teams, whether remote or on-site, Commusoft stands out as a comprehensive solution tailored for businesses in the trades sector. As a cloud-based platform, it empowers companies of varying sizes to enhance their daily job completion rates, deliver outstanding customer service, and expedite invoicing processes to receive payments more swiftly. The software integrates a multitude of essential tools into one convenient package, featuring capabilities such as CRM, job management, supplier oversight, invoicing, payment processing, vehicle tracking, over 40 preconfigured reports, SLA monitoring, and more. The onboarding and training team at Commusoft facilitates a smooth transition from traditional paper systems to an efficient digital framework, ensuring clients are primed for success right from the start. This allows businesses to quickly reshape their operations and improve efficiency. By utilizing Commusoft, clients can streamline their daily workflows, leading to heightened productivity, enhanced satisfaction among both employees and customers, and ultimately, increased revenue. With Commusoft handling the complex tasks, clients are free to focus on scaling their business and crafting exceptional customer experiences. Discover how Commusoft can revolutionize your service-oriented business and drive sustainable growth.

The VMS Job Costing & Estimating application suite is recognized for its strength and high demand among our product offerings. We are committed to supporting you from the beginning to the end of your projects. Various types of contractors, such as General Contractors and major Mechanical Contractors, depend on our Job Costing system to manage expenses effectively and streamline operations throughout their projects. Whether you require intricate accounting, change order management, material tracking, labor cost oversight, job performance evaluation, document control, or analyzing certified payroll reports, the VMS Construction Management suite is crafted to boost your profitability. Furthermore, VMS Service Management acts as an all-encompassing solution, incorporating features like electronic dispatching, scheduled preventative maintenance with task management, service contract management, billing, and mobile invoicing for field operations. This unified approach not only reduces complexity but also enhances overall efficiency across a wide range of construction tasks, ultimately supporting your business's growth and success. With such comprehensive tools at your disposal, achieving your project goals becomes a more manageable endeavor.

Field Complete stands out as a frontrunner in operational and CRM software, providing a comprehensive solution that empowers businesses with exceptional automation capabilities and a user-friendly, customizable interface. The development of our software involved collaboration with a diverse group of clients, technicians, field staff, and contractors, ensuring that it meets the specific requirements of each user. Our journey began in 2008 during the market downturn, when founder Roman Rusev was forced to pivot his home construction business into a home services enterprise. Recognizing the need for a more efficient business management system as his company expanded, he sought a solution that would integrate seamlessly across various trades. After exploring 15 different software options without success, Roman partnered with industry specialists to craft a tailored solution that truly addresses the challenges faced by professionals in the field. This collaborative effort not only enhanced the functionality of the software but also ensured that it remained adaptable to the evolving needs of its users.

Many HVAC, plumbing, electrical, and other service-oriented businesses frequently overlook significant profit opportunities due to ineffective pricing models and operational shortcomings. By accurately identifying weaknesses in pricing and productivity, these companies can enhance their profit margins considerably. Our field service management software is specifically crafted to ensure that the services provided by companies translate into financial success. At Sera, we are committed to helping you exceed the typical industry profit margin of 8% by offering real-time insights into job time efficiency. Those who have embraced our solution have reported an astounding average revenue growth of 52% in merely six months. This software not only aids in creating larger service tickets but also improves dispatch operations, automates service agreements, and keeps thorough records of customer interactions. It guarantees that your plumbing tasks remain on track, keeps your clients informed with timely updates, and offers your team immediate access to vital job details. Furthermore, our specialized electrical software allows you to streamline job scheduling, enhance route optimization, and effortlessly send quotes and invoices via text, resulting in a more efficient service delivery system. Ultimately, adopting this technology has the potential to revolutionize your operational procedures and significantly boost your business's financial outcomes while also fostering improved customer satisfaction through enhanced service.

ACOWIN stands out as a state-of-the-art software solution specifically engineered for the comprehensive management of all aspects within a Service and Project Management organization. Its exceptional compatibility with QuickBooks® and other popular accounting platforms, alongside an easy-to-navigate interface, positions ACOWIN as an unmatched resource for driving operational excellence. The Schedule and Dispatch board is crafted to be uncomplicated and user-friendly, significantly improving the experience for dispatchers. Scheduling a service call is as easy as dragging and dropping a “card” onto the name of a technician, making the process efficient. The use of colors and symbols aids users in effortlessly monitoring the status of calls during the dispatch process. Moreover, dispatchers can establish multiple boards tailored to different operational needs. Service agreements are vital for generating revenue, and ACOWIN simplifies their management to a remarkable degree. The platform allows for an unlimited number of service agreements per location, automatically producing invoices and inspection slips with detailed instructions at predetermined intervals, ensuring nothing is missed. This automation not only enhances operational efficiency but also liberates precious time for your team, enabling them to concentrate on providing outstanding service. Consequently, by integrating such advanced features, ACOWIN effectively elevates the overall productivity of your organization.

Comprehensive field service management software designed to streamline your business operations. By automating various tasks, you can enhance customer satisfaction, oversee projects effectively, secure more contracts, and monitor the ongoing activities of your business in real time. Jobs can be easily dispatched to field workers or technicians using our mobile application, or you can send text messages to receive immediate status updates. With a single click, you can create Microsoft Word quotes based on your pre-existing templates, and you have the option to automatically include relevant brochures along with these quotes. Additionally, converting quotes into Work Orders is as simple as a click. Work Order statuses are automatically updated based on input from field workers and predetermined rules, ensuring accuracy. You can keep an eye on stock levels and automatically generate purchase orders when supplies run low. Searching for any document, quote, or purchase order is straightforward, allowing you to filter by item number, status, job type, technician, or company, while providing access to all associated documents, notes, and job histories from a centralized location. This solution eliminates the risk of duplicate orders or invoices, thereby simplifying your business management process. Ultimately, this software empowers you to operate more efficiently and effectively, ensuring your business thrives.

ServiceLine is an all-encompassing software solution designed specifically for professionals in home services, managing every facet of your operations that affects profitability, such as marketing costs and labor efficiency metrics. While out in the field, you can conveniently access customer information, verify materials that have been installed, propose alternative solutions, create invoices, process payments, and track material usage. When interacting with customers over the phone, the platform enables quick scheduling of jobs, retrieval of customer histories, total revenue insights, and details about installed equipment, while also monitoring the correlation between marketing spend and revenue generation. In the office, you have the ability to assess the profitability of individual jobs, generate payroll reports with ease, and manage accounts for clients requiring regular maintenance. Furthermore, you can keep track of your inventory, design customized reports that cover various elements such as jobs, invoices, and clients, and effortlessly link financial data with QuickBooks for increased operational efficiency. This integrated approach not only enhances productivity levels but also strengthens decision-making processes, ultimately leading to improved business success. Additionally, the platform's user-friendly interface ensures that both field and office staff can utilize its features effectively, fostering collaboration and communication across your entire team.

Founded in Tucson, Arizona, Mobile Software Technology, LLC introduced the MO.S.T. Contractor program in 2008, following extensive collaboration with leading industry professionals and significant investment in development to tackle major workflow issues encountered by HVAC, plumbing, and electrical contractors across the country. The initiative is designed to reduce the repetitive data handling performed by staff, which can lead to higher error rates and client dissatisfaction. MO.S.T. encompasses critical features such as billing and invoicing, management of call centers, oversight of contracts, a customer database, dispatching functions, electronic signatures, job management, mobile accessibility, the ability to create quotes and estimates, routing and scheduling, tracking service history, technician management, and work order handling within a single, highly customizable platform tailored for office, field, and management teams. This holistic strategy not only simplifies operations but also boosts overall efficiency for contractors in various sectors. By integrating these capabilities into one cohesive solution, MO.S.T. enables businesses to deliver a more seamless and dependable service to their clientele while fostering stronger customer relationships. Ultimately, the program is a game-changer in the industry, promoting better workflow and client satisfaction.

Total Office Manager® is a comprehensive service management software solution that has received accolades for its extensive capabilities. Designed specifically by contractors for their peers, it encompasses features such as accounting, certified payroll, and job costing. Additionally, it offers GPS tracking alongside robust field service management applications. The mobile component, Aptora Mobile II®, has undergone a complete redesign, enhancing user experience significantly. This updated software seamlessly links your smartphone or tablet, which operates on a browser, to your Total Office Manager®. As a result, users can manage their operations more efficiently and with greater convenience than ever before.

Transform your trade or service business with an innovative software and mobile application that keeps your tasks organized and your team interconnected. Our field service management platform removes the hassle of paperwork, offering you convenient online access to all job-related details at any time. Streamline your administrative processes while effectively cutting costs. With our job management software and mobile app, you can promote business expansion without incurring excessive expenses. This cloud-based solution significantly improves your operational efficiency, seamlessly integrating job management and scheduling. Manage jobs, quotes, invoices, customer information, and schedules all in one economical application. Accomplish more with less effort, and see how field engineers value our software! Improve service delivery and refine your overall business organization. Effortlessly generate jobs, quotes, invoices, purchase orders, and forms in digital format. Capture vital information from your team, accurately track job progress, and keep everything organized through features like photos, notes, customer signatures, and timesheets, ensuring you remain informed about your operations at all times. This cohesive strategy not only enhances productivity but also fosters stronger relationships with clients, ultimately leading to sustained success. Furthermore, the adaptability of our platform allows for easy updates and improvements, keeping your business ahead in a competitive market.

As a contractor in the plumbing, electrical, or HVAC sectors, what obstacles does your operation encounter? Are you facing challenges with variable pricing? Do your technicians feel discontent about the pressure to upsell services? You might also be experiencing closing rates that fall short of your expectations, or you could be concerned that you are overlooking potential profits. Considering these challenges, what strategies can you implement to address these issues and improve the overall quality of life for yourself, your family, your clients, and your workforce? The New Flat Rate provides an all-encompassing solution tailored to your business's needs. By utilizing well-structured service menus, your technicians can prioritize delivering high-quality service without the burden of upselling, which allows them to focus solely on their work rather than your financial outcomes. This method alleviates the awkwardness of discussing costs on-site, creating a smoother experience for everyone involved. Consequently, this fosters complete customer satisfaction and cultivates a more positive work atmosphere for your technicians, ultimately contributing to a thriving business and a stronger community presence.

Ascente offers a holistic range of software solutions that seamlessly combine Operations and Accounting functionalities with specialized applications designed for the Service Management industry, which includes Plumbing, HVAC, Food Service, and Refrigeration sectors. By consolidating management of HVAC services, plumbing, refrigeration, and construction contracting into a single service contractor software platform, Ascente not only optimizes operations but also improves overall efficiency, leading to significant savings in both time and financial resources. The inclusion of mobile technician software alongside various Operations and Accounting tools serves to further enhance productivity levels. Our comprehensive offerings meet all your business needs, allowing you to focus on managing projects rather than dealing with IT issues, which guarantees an efficient workflow. Specifically designed to cater to a wide range of service contractor businesses, the Ascente Service Contractor software proves to be a flexible resource for industry experts. Ultimately, choosing Ascente is a strategic investment that equips your business to excel in a competitive landscape. Furthermore, this commitment to innovation positions you favorably for future growth and success.

Step into a new era of operational efficiency with Smart Service, an all-encompassing software platform designed for field service scheduling that functions seamlessly on both desktop and mobile devices. This versatile application equips modern service companies with the tools to effortlessly oversee scheduling, dispatching, routing, equipment tracking, invoicing, inventory control, and workforce management. Furthermore, it provides smooth integration with QuickBooks, enhancing financial management and positioning it as a crucial asset for thriving in today’s competitive market. By utilizing Smart Service, you can transform your operational processes and significantly boost your productivity levels, ensuring your business stays ahead of the curve. In an ever-evolving industry, having the right tools can make all the difference in achieving sustained success.

SAMPro Enterprise serves as a comprehensive software solution tailored for field service operations, catering to HVAC, plumbing, electrical, mechanical, and various specialty service contractors, in addition to national maintenance organizations. Functioning as an ERP system, SAMPro Enterprise encompasses numerous features such as scheduling and dispatch, work order management, and service billing. Furthermore, it provides tools for document management and credit card processing, enhancing the efficiency of service operations. This suite is designed to streamline workflows and improve overall business performance in the field service industry.

Created by contractors specifically for their peers, Successware is an all-in-one software solution designed to assist in the management and expansion of home service companies. This integrated mobile and back-office platform not only aims to boost your company's income but also seeks to lower operational costs while alleviating the pressures of business management. With its user-friendly interface and robust features, Successware empowers contractors to focus more on their craft and less on day-to-day administrative tasks.

Manage your entire service business from anywhere using any device. Effortlessly send customized proposals to clients for new air conditioning and furnace installations, complete with personalized pricing and financing options. This feature enables you to finalize sales without having to visit your clients' homes. You can schedule jobs, create and send estimates and invoices, while also monitoring preventative maintenance schedules and outstanding payments. Capture detailed information about your customers’ equipment to ensure you're ready for every task. Effectively oversee your shop's parts inventory and analyze business trends to maximize your revenue opportunities. We are transforming the operational landscape for home service companies, allowing them to minimize logistics time and concentrate more on meeting their customers' needs. Job4Site is currently recognized as the top business management platform for home service contractors. Don't hesitate—book a demo now to experience the significant benefits firsthand and elevate your business operations!

CompanyCam is a photography-focused platform designed exclusively for contractors. It enables users to capture an unlimited number of photos that are tagged with the date and location, securely uploaded to the cloud for storage. Each image is systematically categorized by project, providing your team with immediate access to important visuals, ensuring you can monitor progress from any location at any time. Additionally, this tool enhances collaboration and communication among team members, making it easier to keep everyone on the same page.

You can oversee your back office operations right from your own seat. By managing your business on-site, you can eliminate paperwork and enhance efficiency. Our construction management application is designed to save you both time and money. We convert traditional construction documents into a digital format, making them easier to locate and organize. You can conveniently attach and access various items like quotes, estimates, purchase orders, site diaries, daily reports, change orders, invoices, and more from a single project link. Enjoy the solo level of our app completely free for as long as you need, allowing you to store unlimited projects and documents on one device. If you want access to additional features, you can easily upgrade by subscribing to any of our paid plans for a two-week trial. If you have concerns about adapting to new technology or implementing new workflows, we have the ideal solution for you. Contractor WorkZone is a user-friendly, customizable application that empowers you to manage your small business remotely, utilizing your smartphone, tablet, or computer, all while maintaining a straightforward approach to construction management. This flexibility enables you to adapt to your unique work environment seamlessly.

Mobilogic FieldOPS is designed to support both residential and commercial service industries such as HVAC, plumbing, electrical, door services, and others by streamlining operations, cutting costs, and enhancing efficiency through the elimination of redundant data entry and paperwork, improved scheduling and dispatch processes, and effective tracking of parts and inventory. The platform offers a range of optional modules tailored to match your business needs, including a comprehensive accounting suite that handles accounts receivable and payable, capable of either functioning internally or integrating with well-known accounting partners such as QuickBooks and GP Dynamics. Additionally, it features a powerful customer management system, service agreements for preventive maintenance, flat rate pricing, job cost management tools, GPS navigation paired with simplified dispatch and scheduling capabilities, and FieldDesk software to ensure seamless communication between the office and field teams. Moreover, the flexibility of FieldOPS allows businesses to adapt the software to their specific operational workflows, making it a versatile choice for service providers looking to optimize their performance.

Utilizing field service software that effectively incorporates mapping technology can significantly enhance the efficiency of technicians in the field. Additionally, software that is seamlessly connected to your accounting system can lead to a substantial decrease in billing cycle durations. This allows field technicians to access all necessary information before, during, and after their service appointments, ensuring they are well-prepared for each task. By equipping your team with the right tools, you can attract and keep highly skilled workers who are motivated to excel in their roles. Furthermore, FieldConnect offers resources for gathering and reporting on a comprehensive array of workplace safety and compliance standards. Customers will benefit from a user-friendly self-service portal, making it simple for them to submit support inquiries. With FieldConnect’s software, managing field service technicians efficiently while they are on the road becomes a seamless process. This not only streamlines operations but also enhances overall customer satisfaction and service quality. Overall, the integration of such advanced technologies promotes a more productive and responsive field service environment.

FreshLime offers a tailored engagement platform designed to attract more clientele to your local service-oriented business. Maintaining customer loyalty doesn't have to be a challenge; our customer data platform simplifies the process of bringing customers back repeatedly. We have engineered a system that encapsulates the keys to success and automates them, so you can focus on other essential tasks without any extra effort. You've put in the effort to gain your customers, and now we are here to assist you in retaining them. With a plethora of competition vying for customer attention, having a comprehensive understanding of your patrons is vital for your continued success. FreshLime streamlines online customer interactions, allowing you to easily connect with your audience. Additionally, our award-winning retention platform empowers you to create meaningful engagements at critical times, while also enabling you to monitor your online reputation and safeguard your brand's data across various online platforms, ensuring your business remains both competitive and relevant. By investing in FreshLime, you can transform your customer relationships into lasting partnerships.