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What is Synergics SEA ERP?

Synergics Solutions is a software company founded in 2008 that builds technology exclusively for the jewellery industry. Its product, Synergics Jewellery ERP (Formerly SEA), is a cloud based jewellery ERP software that helps manufacturers, wholesalers and retailers run their entire business from one connected platform. It is trusted by well known names such as CaratLane, Angara, Muthoot Exim, Browns and Hazoorilal, and equally by growing independent showrooms. Retailers can bill customers quickly with GST compliant invoices and HUID hallmarking records, accept old gold in exchange, run gold savings schemes, manage repairs and keep a complete purchase history for every customer across all branches and franchise outlets. Wholesalers can handle memo and consignment stock, set pricing for each buyer, maintain party ledgers and keep a clear account of metal held with karigars. Manufacturers can create a bill of materials for every design, issue metal against job cards, track wastage and see the true production cost of each piece, including both natural and lab grown diamond inventory. Web Connect links online storefronts and marketplaces with showroom inventory, so stock and pricing stay accurate on every channel. VISOR, the built in AI assistant, answers business questions in plain English and sends a daily WhatsApp briefing to the owner. The platform also includes financial accounting, so sales, stock and finance stay in step without double entry. The software runs on AWS with an Oracle database and holds SOC 2 Type II, VAPT and VPAT certifications, along with a CARE SME 3 rating. It suits a small boutique, a mid size group or a large enterprise. Synergics has been featured in Forbes India, Times of India, Business Today, CIO Insider and CNBC TV18, and serves more than 150 businesses across 9 countries.

What is Jewelry Studio Manager?

The Jewelry Studio Manager serves as a specialized CRM tailored specifically for custom jewelry studios and jewelers, allowing for smooth integration with Shopify while also functioning effectively as a standalone web application. This system diligently monitors every aspect of a commission, from the initial inquiry through to the final delivery, and also oversees client preferences, purchase histories, and consultation scheduling, giving clients a personalized portal to track the progress of their jewelry items. Furthermore, it adeptly handles the management of materials, deposits, and repair requests, significantly simplifying the overall process for its users. Unlike typical sales CRMs, this tool is uniquely designed to cater to the specific requirements of the jewelry industry, addressing crucial elements such as commission lifecycles, ring sizes, preferences for metals and stones, as well as valuations and repairs, enabling jewelers to deploy a system that aligns perfectly with their operational workflow. This tailored solution proves to be especially beneficial for independent jewelry studios and retailers that have moved beyond the limitations of basic spreadsheets and notebooks, providing a more refined method for handling business operations. As a result, by centering on the complexities associated with the jewelry trade, it allows users to improve both their operational efficiency and overall customer satisfaction. In conclusion, this dedicated CRM not only enhances productivity but also transforms the way jewelers manage their customer relationships and business processes.

Media

Media

Integrations Supported

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9.99/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Synergics Solutions Pvt. Limited

Date Founded

2008

Company Location

India

Company Website

synergicssolutions.com

Company Facts

Organization Name

JMS Dev Lab

Company Location

Ireland

Company Website

jewelrystudiomanager.com

Categories and Features

Jewelry Store Management

Consignments
Customer Purchase History
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Categories and Features

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