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What is Synergics SEA ERP?
Synergics Solutions is a software company founded in 2008 that builds technology exclusively for the jewellery industry. Its product, Synergics Jewellery ERP (Formerly SEA), is a cloud based jewellery ERP software that helps manufacturers, wholesalers and retailers run their entire business from one connected platform. It is trusted by well known names such as CaratLane, Angara, Muthoot Exim, Browns and Hazoorilal, and equally by growing independent showrooms.
Retailers can bill customers quickly with GST compliant invoices and HUID hallmarking records, accept old gold in exchange, run gold savings schemes, manage repairs and keep a complete purchase history for every customer across all branches and franchise outlets. Wholesalers can handle memo and consignment stock, set pricing for each buyer, maintain party ledgers and keep a clear account of metal held with karigars. Manufacturers can create a bill of materials for every design, issue metal against job cards, track wastage and see the true production cost of each piece, including both natural and lab grown diamond inventory.
Web Connect links online storefronts and marketplaces with showroom inventory, so stock and pricing stay accurate on every channel. VISOR, the built in AI assistant, answers business questions in plain English and sends a daily WhatsApp briefing to the owner. The platform also includes financial accounting, so sales, stock and finance stay in step without double entry.
The software runs on AWS with an Oracle database and holds SOC 2 Type II, VAPT and VPAT certifications, along with a CARE SME 3 rating. It suits a small boutique, a mid size group or a large enterprise. Synergics has been featured in Forbes India, Times of India, Business Today, CIO Insider and CNBC TV18, and serves more than 150 businesses across 9 countries.
What is OptigoApps?
OptigoApps is an industry-leading cloud ERP solution engineered specifically for the diamond and jewellery sector, combining deep industry knowledge with modern cloud technology to transform how businesses operate. The platform covers the full business spectrum including sales, purchasing, metal settlement, inventory, accounting, payroll, and task management, with features tailored to jewellery manufacturing and trading workflows. Advanced manufacturing tools help manage job bags, track refinery melting operations, monitor weight loss, and coordinate production planning with barcode and RFID support. OptigoApps supports both B2B and B2C e-commerce channels, enabling jewellery firms to overcome geographical barriers and sell online around the clock. Its integrated CRM system offers email and SMS marketing, customer portals, order tracking, and a design library, ensuring constant engagement with customers and leads. The solution is built for seamless collaboration, allowing teams to work together from anywhere on any device with real-time data syncing. Users value the software’s elegant user experience, easy onboarding, and continuous feature enhancements driven by customer input. OptigoApps also provides robust security and admin controls to protect sensitive business information. Trusted by numerous jewellery manufacturers, wholesalers, and retailers, it helps businesses streamline processes, improve decision-making, and scale rapidly. With its focus on usability, mobility, and specialized functionality, OptigoApps empowers jewellery companies to stay competitive and innovate in a cloud-first world.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Online Training
On-Site Training
Company Facts
Organization Name
Synergics Solutions Pvt. Limited
Date Founded
2008
Company Location
India
Company Website
synergicssolutions.com
Company Facts
Organization Name
Orail Services
Date Founded
2000
Company Location
India
Company Website
www.optigoapps.com
Categories and Features
Jewelry Store Management
Consignments
Customer Purchase History
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management
Categories and Features
ERP
Not specified
Jewelry Store Management
Not specified