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What is Synergics SEA ERP?

Synergics Solutions is a software company founded in 2008 that builds technology exclusively for the jewellery industry. Its product, Synergics Jewellery ERP (Formerly SEA), is a cloud based jewellery ERP software that helps manufacturers, wholesalers and retailers run their entire business from one connected platform. It is trusted by well known names such as CaratLane, Angara, Muthoot Exim, Browns and Hazoorilal, and equally by growing independent showrooms. Retailers can bill customers quickly with GST compliant invoices and HUID hallmarking records, accept old gold in exchange, run gold savings schemes, manage repairs and keep a complete purchase history for every customer across all branches and franchise outlets. Wholesalers can handle memo and consignment stock, set pricing for each buyer, maintain party ledgers and keep a clear account of metal held with karigars. Manufacturers can create a bill of materials for every design, issue metal against job cards, track wastage and see the true production cost of each piece, including both natural and lab grown diamond inventory. Web Connect links online storefronts and marketplaces with showroom inventory, so stock and pricing stay accurate on every channel. VISOR, the built in AI assistant, answers business questions in plain English and sends a daily WhatsApp briefing to the owner. The platform also includes financial accounting, so sales, stock and finance stay in step without double entry. The software runs on AWS with an Oracle database and holds SOC 2 Type II, VAPT and VPAT certifications, along with a CARE SME 3 rating. It suits a small boutique, a mid size group or a large enterprise. Synergics has been featured in Forbes India, Times of India, Business Today, CIO Insider and CNBC TV18, and serves more than 150 businesses across 9 countries.

What is Proximity Insight?

Break down the barriers between physical and digital retail by empowering your customer-facing teams with advanced digital tools, enabling them to connect with customers from anywhere. Our comprehensive retail solutions aim to foster connections, inspire engagement, and build enduring relationships with your clientele. Available for a range of sectors such as pureplay brands, boutiques, and department stores, our services craft remarkable shopping experiences across industries including fashion, beauty, jewelry, home goods, and electronics. Our solution stands out as user-friendly and easy to deploy, removing the necessity for expensive and complex infrastructures. With the continuous support from our dedicated customer success team, you will receive guidance throughout the implementation process, ensuring you see a return on investment within 3-6 months, which makes this a wise addition to your retail strategy. Ultimately, this method not only enhances customer satisfaction but also propels business expansion in an ever-evolving digital landscape. As you integrate these solutions, you’ll find that adapting to new retail trends becomes more seamless and effective.

Media

Media

Integrations Supported

Integrations Supported

iSecurity AP-Journal
iSecurity Audit

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Synergics Solutions Pvt. Limited

Date Founded

2008

Company Location

India

Company Website

synergicssolutions.com

Company Facts

Organization Name

Proximity Insight

Date Founded

2014

Company Location

United Kingdom

Company Website

www.proximityinsight.com

Categories and Features

Jewelry Store Management

Consignments
Customer Purchase History
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Categories and Features

Clienteling

Not specified

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics

Retail POS Systems

Not specified

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