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What is Synergics SEA ERP?
Synergics Solutions is a software company founded in 2008 that builds technology exclusively for the jewellery industry. Its product, Synergics Jewellery ERP (Formerly SEA), is a cloud based jewellery ERP software that helps manufacturers, wholesalers and retailers run their entire business from one connected platform. It is trusted by well known names such as CaratLane, Angara, Muthoot Exim, Browns and Hazoorilal, and equally by growing independent showrooms.
Retailers can bill customers quickly with GST compliant invoices and HUID hallmarking records, accept old gold in exchange, run gold savings schemes, manage repairs and keep a complete purchase history for every customer across all branches and franchise outlets. Wholesalers can handle memo and consignment stock, set pricing for each buyer, maintain party ledgers and keep a clear account of metal held with karigars. Manufacturers can create a bill of materials for every design, issue metal against job cards, track wastage and see the true production cost of each piece, including both natural and lab grown diamond inventory.
Web Connect links online storefronts and marketplaces with showroom inventory, so stock and pricing stay accurate on every channel. VISOR, the built in AI assistant, answers business questions in plain English and sends a daily WhatsApp briefing to the owner. The platform also includes financial accounting, so sales, stock and finance stay in step without double entry.
The software runs on AWS with an Oracle database and holds SOC 2 Type II, VAPT and VPAT certifications, along with a CARE SME 3 rating. It suits a small boutique, a mid size group or a large enterprise. Synergics has been featured in Forbes India, Times of India, Business Today, CIO Insider and CNBC TV18, and serves more than 150 businesses across 9 countries.
What is Sun FACETS?
Suntech’s suite of Next Generation Technology Solutions is pivotal in driving effective Digital Transformation, greatly enhancing customer experiences at every stage of the value chain within the ever-evolving jewellery sector. The Suntech Digital Transformation Framework acts as a reliable resource for the industry, seamlessly connecting with a variety of analytical tools to improve the planning and forecasting capabilities of jewellery businesses. This framework plays a key role in enabling companies to optimize efficiency and standardize processes, resulting in insightful business intelligence and an elevated customer journey. At the heart of this transformation lies the end consumer, who interacts with brands through multiple digital and traditional channels while anticipating a cohesive experience. In this diverse landscape, jewellers encounter the challenge of managing promotions on one platform, processing sales and billing on another, providing after-sales support through yet another system, and handling customer inquiries across different channels. As a result, the intricate nature of these operations can become a burden for jewellers, underscoring the urgent need for integrated solutions that simplify and unify these essential processes while ultimately enhancing customer satisfaction. Moreover, by adopting such solutions, jewellery businesses can respond more effectively to market demands and foster lasting relationships with their clientele.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
Windows
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Synergics Solutions Pvt. Limited
Date Founded
2008
Company Location
India
Company Website
synergicssolutions.com
Company Facts
Organization Name
Suntech Business Solutions
Date Founded
2007
Company Location
United Arab Emirates
Company Website
www.suntech-global.com
Categories and Features
Jewelry Store Management
Consignments
Customer Purchase History
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management
Categories and Features
Jewelry Store Management
Commission Management
Consignments
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management