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What is Synergy?

Synergy functions as a command center powered by AI, specifically tailored for enterprise IT operations, bringing together disparate elements of monitoring, ticketing, logging, and documentation into a unified platform. By seamlessly integrating information from tools like Splunk, New Relic, Jira, ServiceNow, and Confluence, it converts chaotic alert influxes into structured, prioritized insights that are easier to manage. Its Smart Incident Workflows not only streamline everyday tasks but also provide actionable recommendations, pinpoint ownership gaps, and accelerate resolution times, significantly lowering the average duration for detection and repair. Moreover, Synergy’s proactive monitoring features anticipate risks before standard alerts can trigger, recognize unexpected error spikes and overlooked escalations, identify emerging patterns, and facilitate investigative inquiries through natural language processing. In addition, its comprehensive root cause analysis tracks incidents meticulously across various timelines, logs, metrics, tickets, and post-mortem reviews, linking related events for immediate context and generating concise summaries to enhance comprehension. As a result, Synergy not only boosts the efficiency and effectiveness of IT teams but also empowers them to stay ahead of potential challenges, ultimately leading to a more resilient IT infrastructure.

What is Signal9?

Signal9 is an AI-first platform for operational intelligence and IT service management (ITSM), built for the teams that keep production running: IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure. Rather than bolting AI onto a system designed to store tickets, Signal9 runs on a single foundation that learns from your operation as it happens. Alerts, on-call response, incidents, changes, problems, and service requests all sit on that shared foundation, so every workflow draws on the same operational identity, memory, and understanding instead of starting from a blank page. In one platform, teams get alert management and event correlation; incident, problem, change, and request management; on-call scheduling and escalation; a knowledge base; automation; operational analytics; and collaboration inside Microsoft Teams and Slack. AI agents work on every record, helping investigate incidents, preflight changes for risk and conflicts, find the root cause of recurring problems, and fulfill routine requests. Every recommendation carries the evidence and reasoning behind it, so your team stays in control of what happens next. Signal9 also retires the CMDB that no one has time to maintain. Its Identity Correlation Database (ICDB) builds operational identity from real activity, earned by evidence rather than kept up by hand, so your inventory reflects what is actually happening. By connecting alert data, response behavior, ownership, correlations, and operational history, Signal9 reduces alert fatigue, speeds incident response, improves visibility, and surfaces the operational patterns that traditional monitoring and observability tools miss. It gets sharper every time your team uses it. Built to learn, not to be taught. Signal9 complements the tools you already run, including Splunk, Datadog, Grafana, Azure Monitor, Amazon CloudWatch, New Relic, Prometheus, PagerDuty, ServiceNow, Jira, Microsoft Teams, and Slack.

Media

Media

Integrations Supported

Datadog
Jira
New Relic
ServiceNow
Splunk Cloud Platform
AXIOM
Azure DevOps
Azure Monitor
Elasticsearch
GitHub
Google Cloud Monitoring
Grafana Cloud
Opsgenie
PagerDuty
Prometheus
Site24x7
Slack
SolarWinds Database Performance Analyzer
SolarWinds Pingdom
UptimeRobot

Integrations Supported

Datadog
Jira
New Relic
ServiceNow
Splunk Cloud Platform
AXIOM
Azure DevOps
Azure Monitor
Elasticsearch
GitHub
Google Cloud Monitoring
Grafana Cloud
Opsgenie
PagerDuty
Prometheus
Site24x7
Slack
SolarWinds Database Performance Analyzer
SolarWinds Pingdom
UptimeRobot

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$179/month unlimited users
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unframe

Date Founded

2024

Company Location

United States

Company Website

www.unframe.ai/solutions/synergy

Company Facts

Organization Name

Signal9

Date Founded

2026

Company Location

United States

Company Website

signal9.app

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

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