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What is Syniverse CPaaS Concierge?

Syniverse's Concierge, a cutting-edge Communications Platform as a Service (CPaaS), offers a cloud-based messaging solution that significantly enhances how businesses interact with their customers. This innovative platform allows organizations to unify their communication strategies by connecting existing applications with a range of communication methods, thus enabling them to effectively reach their customer base across preferred mobile channels instantaneously. Designed to support and accelerate digital transformation, this CPaaS solution is suitable for businesses at any stage of their growth journey. With its customizable and plug-and-play nature, companies can tailor the platform to fit their budgetary limitations, operational needs, and marketing strategies while improving customer experience. As relying on a single mobile channel may not suffice to engage every consumer, leveraging multiple communication avenues is essential for boosting customer satisfaction and ensuring smooth interactions for users on any mobile platform. Moreover, by adopting such a holistic communication strategy, businesses can cultivate deeper connections with their customers, ultimately leading to increased loyalty and engagement. This comprehensive approach not only enhances customer interactions but also empowers companies to stay competitive in a rapidly evolving market landscape.

What is LiveSwitch?

We provide crucial video infrastructure that significantly improves the most engaging and interactive real-time communication and entertainment experiences found on the internet. Our service stands out with its impressive speed, revolutionizing the way users connect. Enhance productivity by enabling crystal-clear voice communication across your web, mobile, and native applications. Seamlessly incorporate real-time video chat into your platforms to create a unified user experience. During live streaming events, share various types of rich data, including 3D coordinates and depth information, to enrich the experience. Promote collaboration by allowing chat messages to be sent and received through your streaming app's signaling mechanism. Eliminate delays with sub-second video streaming, ensuring that your audience remains captivated and engaged without losing any moments. Interact with users in real-time at any scale, using instantaneous, bi-directional streams that provide an immersive, "right-there" feeling, ensuring that every second is meaningful. This cutting-edge method not only reshapes the way individuals engage online but also cultivates stronger connections and interactions among users, ultimately leading to a more vibrant online community.

Media

Media

Integrations Supported

BambooHR
C#
Greenhouse
HireRight
Jira
Mailchimp
Marketo
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
Workday Extend
Zendesk
Zoho CRM

Integrations Supported

BambooHR
C#
Greenhouse
HireRight
Jira
Mailchimp
Marketo
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
Workday Extend
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syniverse

Date Founded

1987

Company Location

United States

Company Website

www.syniverse.com/products/cpaas-concierge

Company Facts

Organization Name

LiveSwitch

Date Founded

2008

Company Location

Canada

Company Website

www.liveswitch.io

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