Ratings and Reviews 30 Ratings
Ratings and Reviews 5,194 Ratings
What is Synup?
Synup is a local marketing platform for agencies and multi-location businesses. You run it by talking to Sydekick, Synup's AI agent. There's no clicking through screens to get local marketing done. You tell Sydekick what you need and it does the work.
That covers a lot of ground. Sydekick pushes business information updates out to Google, Apple, Bing and every other major listing platform. It responds to reviews in each brand's voice and publishes social posts localized per location. Ask it to audit a local presence and it will, pulling what it needs from the web along the way. It can also build custom landing pages and put together reports that answer the exact question you asked, not a generic dashboard export.
Sydekick runs on skills and playbooks. Synup's library has ready-made ones you can use right away, and you can write your own for workflows specific to your agency or brand. If you get stuck, the Synup team is a message away.
Under the agent sits the full platform: listings sync with indexing verification, reputation management, social publishing and rankings. There's a developer API and an MCP server for anyone building on top of it, and the whole thing white-labels under your brand.
What is Birdeye?
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
Integrations Supported
AgencyAnalytics
Facebook
Google Business Profile
Integrations Supported
AgencyAnalytics
Facebook
Google Business Profile
1inch Wallet
Covetrus Pulse
Curve Hero
HomeGauge
Kajabi
Keap
Limo Anywhere
API Availability
Has API
API Availability
Pricing Information
$39.00/month
Free Trial Offered?
Pricing Information
$250/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
iPhone
iPad
Windows
Mac
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Synup
Date Founded
2013
Company Location
New York
Company Website
synup.com
Company Facts
Organization Name
Birdeye
Date Founded
2012
Company Location
United States
Company Website
birdeye.com
Categories and Features
AI Review Management
Not specified
Local Listing Management
Not specified
Local Marketing
Feedback Management
NAP Management (Name/Address/Phone)
Online Listings Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Local SEO
Not specified
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
White Label
Social Media Marketing
Analytics
Automated Publishing
Content Management
Multi-Account Management
Post Scheduling
Store Locator
Analytics
Automatic Location Detection
Directions
Event Promotions
Product Search Filtering
Promotions / Coupons
White Label
User-Generated Content (UGC)
Not specified
Categories and Features
AI Review Management
Not specified
Brand Protection
Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Conversational Marketing
Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication
Conversational Support
Not specified
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization
Customer Engagement
Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking
Local Listing Management
Not specified
Local Marketing
Feedback Management
Live Chat
Online Listings Management
Review Management
Local SEO
Not specified
Payment Processing
ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Referral
Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
SEO
Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking
SMS Marketing
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Social Listening
Not specified
Social Media Monitoring
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video