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What is T3 CRM?

T3 is focused on the hospitality industry, based in Mumbai, and includes a diverse range of establishments such as hotels, resorts, clubs, and restaurants, offering businesses efficient solutions to fully automate their operational workflows. Their hotel and resort CRM enables the sector to embrace modern methodologies that improve operational efficiency and helps organizations transition to new business models. This CRM adeptly handles marketing initiatives, lead generation, inquiry management, customer databases, as well as planning and scheduling, making it suitable for both single and multi-location setups. It guarantees quick access to organizational data for all involved parties, ensuring that data visibility is both seamless and uncomplicated. T3 provides hoteliers with a robust platform that connects multiple departments like call centers, marketing, sales, customer service, help desks, inventory management, loyalty programs, and reservation systems, offering clients an all-encompassing perspective of their business operations. By optimizing these processes, T3 enhances not only operational efficiency but also promotes better communication and teamwork across different departments. This comprehensive approach allows businesses in the hospitality sector to thrive in a competitive environment and respond swiftly to evolving customer needs.

What is SevenRooms?

SevenRooms is a platform designed to enhance guest experiences and improve customer retention for hospitality businesses, whether they are on-site or off-site. By linking operators with comprehensive data throughout the guest experience, the platform enables them to boost revenue and enhance profitability. Established in 2011, SevenRooms has received investment from notable firms such as Amazon, Comcast Ventures, and Providence Strategic Growth. Its clientele spans the globe and includes prominent names in the dining and entertainment sectors, such as Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina, Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation, and Topgolf. This diverse portfolio showcases the platform's versatility and widespread appeal within the hospitality industry.

Media

Media

Integrations Supported

Integrations Supported

ARP.top
Agilysys Spa
Bindo POS
Cendyn Guestrev
Cybersource
Emma
Facebook
For-Sight CRM
Fydelia
Google Maps
Mosaic by MethodWorx
Oracle MICROS POS
Pandium
PeopleVine
Posist
TheFork
Tripleseat
Twilio
heep.ai

API Availability

API Availability

Has API

Pricing Information

$100 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

T3 Softwares

Date Founded

2004

Company Location

India

Company Website

www.t3softwares.com

Company Facts

Organization Name

SevenRooms

Date Founded

2011

Company Location

United States

Company Website

www.sevenrooms.com

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Hospitality Property Management

CRM
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management

Restaurant Management

Employee Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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