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What is TAMM MDM?

Leverage the capabilities of TAMM to drive innovation in smart metering while uncovering fresh business prospects, free from constraints related to devices or communication, all due to cutting-edge software solutions. Terranova Advanced Metering Management is a crucial component of the digital enablement platform that optimizes smart metering processes and enhances user workflows. This adaptable, modular, and scalable solution is designed to be technology-agnostic and comes equipped with inherent security features as a standard. It offers a streamlined, user-friendly interface and allows for easy plug-and-play integration, ensuring a seamless experience. By harnessing the benefits of smart metering, organizations can make the most of both their current and emerging assets. Built with a vision for the future, it also promotes sustainable best practices. Additionally, it proficiently oversees two-way communication between field devices and the central system, while automating the management of radio-frequency communication networks. Field operators benefit from localized interaction capabilities with more than 50 different smart meter models, providing flexibility to meet diverse requirements. Importantly, this system is specifically crafted for prepayment management in the gas industry, ensuring that tailored solutions for this sector are both accessible and effective. As a result, organizations can not only enhance operational efficiency but also position themselves strategically for future advancements in technology.

What is MyUsage Customer Portal?

Utility companies are facing increasing disruptive challenges in today's market. Technological advancements are altering the way customers interact with both their utilities and the broader environment. By partnering with utility providers, we can predict future technology trends that foster enhanced customer engagement through creative solutions. The influence of technology is profoundly changing the dynamics between utilities and their customers. With MyUsage, customers are provided with valuable information and advanced tools that enable them to address their queries independently, eliminating the need for direct contact with utility representatives. Our goal is to empower customers to effectively manage their own issues, promoting self-sufficiency. Additionally, we offer customers a chance to alleviate their debt by facilitating gradual payments of overdue balances. Consequently, we have successfully helped customers maintain their services while enabling utilities to recover nearly $200 in previously unrecoverable debt for each customer. This strategy encourages customers to make smaller, frequent payments, which aligns with their consumption patterns, ensuring they remain on top of their bills. Moreover, this method not only boosts customer satisfaction but also strengthens the long-term financial health of utility companies, ultimately creating a more sustainable business model for the future. In this way, we are not just addressing immediate needs but also laying the groundwork for a more resilient utility sector.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Terranova

Company Location

United States

Company Website

www.terranovasoftware.eu/es/tamm-mdm

Company Facts

Organization Name

Exceleron Software

Date Founded

1999

Company Location

United States

Company Website

exceleron.com

Categories and Features

Categories and Features

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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