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What is TCS OmniStore?

Customers entering retail environments are looking for more than just purchases; they crave unforgettable experiences and joyous moments, like the ease of picking up or returning online orders in-store or snagging an enticing discount from a knowledgeable sales associate on a coveted item. Unfortunately, many retailers struggle with archaic point of sale (POS) systems that lack the modern, customer-centric features needed in today’s market. TCS OmniStoreTM stands out as an innovative unified commerce platform that revolutionizes the shopping journey by integrating into the heart of retail operations. This solution tackles the issues that retailers face with outdated, disconnected systems that are unable to adapt to evolving consumer expectations. It allows businesses to effortlessly create cohesive multichannel customer journeys while swiftly introducing new services and applications, free from the constraints of conventional methods. Additionally, it offers shoppers the flexibility to check out from any spot within the store, ensuring that retail spaces remain dynamic and interconnected, thus creating distinctive micro-experiences that truly engage customers. By utilizing TCS OmniStoreTM, retailers not only enhance their customer interactions but also gain a significant advantage in a competitive landscape, ultimately driving brand loyalty and satisfaction. As a result, the platform not only transforms operations but also redefines what it means to shop in a modern retail setting.

What is Diebold Nixdorf?

Ensure your retail locations thrive at the essential intersection of physical and digital shopping experiences. Improve the convenience of in-store shopping by implementing faster transaction processes, optimizing checkout lanes, minimizing walk distances, and effectively distributing staff. Connect with your customers, whether they are shopping from home, on the go, or visiting your locations. Provide a seamless and personalized shopping experience that builds strong relationships and gives you a competitive advantage. Achieve fluid shopping experiences with Diebold Nixdorf’s cutting-edge, cloud-ready DN Vynamic™ Retail Software suite, which is tailored to transform your retail operations for the future of integrated commerce, facilitating smooth transactions and personalized interactions. Our state-of-the-art POS and self-service solutions feature robust, future-proof self-checkout systems, interactive kiosks, and a range of POS peripherals. Discover why our award-winning checkout and POS solutions are preferred by leading retailers and explore how they can propel your business to unprecedented levels of success. By embracing our advanced technology, you will not only boost operational efficiency but also significantly increase customer satisfaction and loyalty, ultimately driving sustained growth. This transformation is essential for retailers looking to thrive in an ever-evolving marketplace.

Media

Media

Integrations Supported

AODocs
Adobe Advertising Cloud
Apigee
AppDynamics
Appian
BMC AMI Capacity and Cost
Blueprint
Bosch IoT Suite
Cloudera
Freshdesk
IBM Cloud
Infor CRM
Ivalua
MongoDB
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce

Integrations Supported

AODocs
Adobe Advertising Cloud
Apigee
AppDynamics
Appian
BMC AMI Capacity and Cost
Blueprint
Bosch IoT Suite
Cloudera
Freshdesk
IBM Cloud
Infor CRM
Ivalua
MongoDB
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tata Consultancy Services

Date Founded

1968

Company Location

India

Company Website

www.tcs.com/omnistore-unified-commerce-solution

Company Facts

Organization Name

Diebold Nixdorf

Company Location

United States

Company Website

www.dieboldnixdorf.com/en-us/retail/

Categories and Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Categories and Features

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