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What is TEKConnectGov?

TEKConnectGov provides customized software solutions for municipalities, aimed at improving the operational efficiency of city services, which in turn positively impacts local communities. With a diverse selection of modular components, cities can select features that align with their individual requirements. Residents can easily apply for, monitor, and pay for permits using a convenient online platform. Additionally, the software facilitates the handling of notifications and property-related grievances, thereby strengthening the bond between local governments and their citizens. This system highlights the significance of citizen participation as an essential resource for urban development. By adopting robust asset management strategies, municipalities can minimize downtime and cut repair costs significantly. Moreover, city staff members can manage time entries from any location, offering operational flexibility. The online facility reservation system enhances the utilization of city resources, while the complaint management feature allows for effective tracking of nuisance issues connected to particular properties or persons. Our experienced team is dedicated to optimizing workflows, minimizing paperwork, and empowering local officials. In addition, the public-facing portal seamlessly integrates with the existing city website, designed for ease of use, ensuring that applications are simple and accessible. This all-encompassing strategy not only boosts operational efficacy but also cultivates community engagement and transparency, making it easier for residents to connect with their local government. Ultimately, TEKConnectGov is committed to transforming municipal operations for the betterment of all.

What is OpenCounter?

Help entrepreneurs comprehend the financial elements and criteria essential for starting a business. Guide homeowners in adhering to regulations during renovation projects. Assist event coordinators as they tackle the challenges of organizing large events in public spaces. Support applicants in recognizing how zoning laws can affect their location decisions and project requirements. Provide resources for the application and oversight of permits and licenses. Our knowledgeable team, with expertise in the public sector, has an in-depth understanding of the necessary processes. All information is protected by SSL encryption, securely stored, and backed up in a facility that meets ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 standards. OpenCounter also offers multilingual assistance, translating into more than 40 languages to make the permitting process universally accessible. Unlike many companies that outsource the configuration stage to third-party contractors who bill based on time and materials, OpenCounter handles the entire configuration process in-house, ensuring both project efficiency and superior results. This holistic strategy not only simplifies processes but also improves communication among all parties involved, fostering a more collaborative environment. By integrating these services, we aim to create a seamless experience that benefits all stakeholders.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TEKConnectGov

Company Location

United States

Company Website

www.tekconnectgov.com

Company Facts

Organization Name

Open Counter Enterprises

Company Location

United States

Company Website

opencounter.com

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Categories and Features

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

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