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What is TIM4biz Call Accounting?

A call accounting system fundamentally gathers and stores information about telephone calls from different telephone systems for future analysis by a person or a computer. In a standard corporate environment, a telephone setup that includes several extensions or handsets is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange), which serves to connect numerous phone lines with the local telephone exchange, linking it directly to the office's handsets. Furthermore, PBX extensions are not limited to just human-operated devices; they also include extensions for auto attendants, hunt groups, voice mail systems, fax machines, and various other technologies, which collectively improve communication efficiency across the organization. The adaptability of these systems empowers businesses to optimize their communication processes while also delivering insightful data through call analysis. Ultimately, this not only enhances operational effectiveness but also supports strategic decision-making based on communication patterns.

What is ProfitWatch Call Accounting?

ProfitWatch Call Accounting is a highly user-friendly call accounting solution specifically designed for the hospitality sector. It seamlessly integrates with a variety of PBX and PMS systems, offering hotels, motels, casinos, resorts, spas, and cruise lines a reliable and uncomplicated method for overseeing their communication needs and beyond. The system includes multiple pricing options that allow establishments to implement promotional rates for guests, encouraging increased phone use. Users have the flexibility to generate invoices either on demand or automatically, which can then be printed, saved, or emailed as needed. Furthermore, the platform enhances safety by providing immediate alerts via email, SMS, and screen notifications whenever an emergency call is placed anywhere within the facility. This extensive functionality not only optimizes call management but also greatly enhances the experience of guests and boosts overall operational effectiveness. By addressing both communication needs and emergency protocols, ProfitWatch Call Accounting stands out as an essential tool for the hospitality industry.

Media

Media

No images available

Integrations Supported

RMS Cloud

Integrations Supported

RMS Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TIM Technologies

Date Founded

2006

Company Location

Australia

Company Website

www.tim4biz.com

Company Facts

Organization Name

Metropolis Technologies

Date Founded

1993

Company Location

United States

Company Website

www.metropolis.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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