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Ratings and Reviews 0 Ratings
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What is TIM4biz Call Accounting?
A call accounting system fundamentally gathers and stores information about telephone calls from different telephone systems for future analysis by a person or a computer. In a standard corporate environment, a telephone setup that includes several extensions or handsets is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange), which serves to connect numerous phone lines with the local telephone exchange, linking it directly to the office's handsets. Furthermore, PBX extensions are not limited to just human-operated devices; they also include extensions for auto attendants, hunt groups, voice mail systems, fax machines, and various other technologies, which collectively improve communication efficiency across the organization. The adaptability of these systems empowers businesses to optimize their communication processes while also delivering insightful data through call analysis. Ultimately, this not only enhances operational effectiveness but also supports strategic decision-making based on communication patterns.
What is ProfitWatch Call Accounting?
ProfitWatch Call Accounting is a highly user-friendly call accounting solution specifically designed for the hospitality sector. It seamlessly integrates with a variety of PBX and PMS systems, offering hotels, motels, casinos, resorts, spas, and cruise lines a reliable and uncomplicated method for overseeing their communication needs and beyond. The system includes multiple pricing options that allow establishments to implement promotional rates for guests, encouraging increased phone use. Users have the flexibility to generate invoices either on demand or automatically, which can then be printed, saved, or emailed as needed. Furthermore, the platform enhances safety by providing immediate alerts via email, SMS, and screen notifications whenever an emergency call is placed anywhere within the facility. This extensive functionality not only optimizes call management but also greatly enhances the experience of guests and boosts overall operational effectiveness. By addressing both communication needs and emergency protocols, ProfitWatch Call Accounting stands out as an essential tool for the hospitality industry.
Media
No images available
Integrations Supported
RMS Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
$8 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TIM Technologies
Date Founded
2006
Company Location
Australia
Company Website
www.tim4biz.com
Company Facts
Organization Name
Metropolis Technologies
Date Founded
1993
Company Location
United States
Company Website
www.metropolis.com
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log