NeuBird
NeuBird AI gives IT and SRE teams an always-on AI agent that handles the investigative heavy lifting so your engineers can focus on what actually requires human judgment.
When an incident surfaces, NeuBird AI doesn't wait for someone to pick up their phone. It gets to work immediately, pulling from your logs, metrics, traces, and incident tickets to understand what broke, why it broke, and what needs to happen next. In many cases it acts before your team even knows there is a problem.
It works alongside the tools you already have in place including Datadog, Splunk, PagerDuty, ServiceNow, AWS CloudWatch, and more. There is no rearchitecting your stack and no steep learning curve. Hawkeye by NeuBird reads across all of your signals the way an experienced engineer would and connects the dots that are easy to miss when you are under pressure and working fast.
The impact shows up quickly. Incidents that previously demanded hours of manual investigation get resolved in minutes. Alert noise drops and on-call burden shrinks. And your team gets back the time and headspace to work on the things that move the business forward. NeuBird deploys as SaaS or inside your own VPC and operates within your existing security and compliance controls from day one.
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Silverware
Silverware is built for hospitality environments where complexity is the norm—not the exception.
Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem.
Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption.
Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.
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FCS Voice
FCS Voice stands out as an all-encompassing platform that combines session initiation protocol (SIP) with analog systems to support both digital messaging and voice communication. This innovative solution enables users to effectively manage voicemails and fax messages for guests during their arrivals and departures, ensuring smooth operations. FCS Voice allows for timely and accurate updates concerning room statuses, facilitating better service delivery. Moreover, the platform features an auto attendant capability that directs incoming calls to specified extensions or departments without requiring an operator's intervention. By utilizing FCS Voice, you can significantly improve your communication workflows, as the system is compatible with all major property management systems (PMS) and private automatic branch exchange (PABX) systems in use today. Users have the convenience of managing guest voicemails and fax communications, while FCS Voice also provides customized auto wake-up calls and check-out reminders in various languages for individuals or groups. Additionally, the IVR feature in FCS Voice ensures that updates on room status are not only precise but also communicated promptly, thus enhancing the overall guest experience. This comprehensive solution ultimately streamlines operations, making it an invaluable tool for hospitality management.
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Variphy
Variphy stands out as the go-to analytics and management solution for Cisco Collaboration, serving over 1,500 organizations in both the public and private sectors, and supporting more than 4 million phones across more than 30 nations.
With Variphy, you gain access to all essential functionalities seamlessly integrated into one interface, designed with the insights and needs of Unified Communications professionals in mind.
Explore the capabilities Variphy has to offer:
- Customizable Dashboards, UCCX Wallboards, and Widgets
- Comprehensive CUCM CDR Reporting and Call Analytics
- Detailed UCCX Reporting and Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud Solutions
- Remote Phone Control, Macros, and Broadcasting Features
- Effective Change Management and As-Built Reporting
- DN and DID Inventory Management
- Enhanced Consulting Services through Ninja
We are excited to offer a fully operational trial of Variphy Call Analytics, allowing users to start producing customized reports on their CDR and CUCM data in as little as 20 minutes. Additionally, you have the flexibility to install Call Analytics on your desired server and operating system, or you can opt for a quicker setup by deploying our Linux OVA. This versatility ensures that Variphy meets the needs of a diverse range of users and environments.
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