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What is TNET FrontOffice?

Robust CRM capabilities tailored for wealth management are crafted to optimize the oversight and evaluation of client interactions, with the ultimate goal of deepening relationships with both clients and Centers of Influence (COIs), which in turn supports client retention and stimulates sales growth. In addition, the system provides customized trust and wealth management workflows that cover the entirety of the client operational life cycle. It also features a suite of adaptable workflows that make compliance and risk management tasks more efficient. Moreover, these comprehensive wealth management workflows facilitate a variety of functions, such as managing referrals, overseeing sales pipelines, approving fee exceptions, onboarding clients, establishing custom incentive schemes, and providing critical service tools, all of which enhance the value offered to clients while promoting operational effectiveness. By combining these features, firms can significantly elevate their client engagement strategies, ensuring a more personalized experience that meets the evolving needs of clients. This holistic approach not only improves client satisfaction but also positions firms for long-term success in a competitive market.

What is Peppermint CX365?

Peppermint CX365, built on the Microsoft Dynamics Industry Application Platform, presents a wide range of legal service applications tailored to meet the demands of top-tier legal firms. It enhances visibility and control, facilitating more efficient task allocation and management. By establishing streamlined processes, it boosts productivity and accelerates legal workflows. Furthermore, the platform is crafted to elevate client experiences, distinguishing firms in a highly competitive market. Through a powerful CRM system, it assists in recognizing, managing, and optimizing growth prospects for legal practices. Specifically designed for the legal sector, it includes mobile capabilities that encourage user engagement and foster a customer-oriented culture within the organization. This platform allows for seamless management of client relationships, bids, tenders, and marketing strategies. Additionally, it offers comprehensive transaction and legal accounts features, ensuring effective financial account management. Users gain access to detailed, customizable real-time reports and dashboards that deliver valuable insights into time and cost metrics, enabling firms to make well-informed strategic decisions for ongoing enhancement. With these advanced tools, legal organizations can significantly improve their operational efficiency while also securing a competitive advantage in the industry. Ultimately, the implementation of Peppermint CX365 can lead to transformative changes that align legal practices with modern client expectations and industry standards.

Media

Media

Integrations Supported

BigHand Dictation and Speech Recognition
ClickDimensions
GBG Identity Verification
InfoTrack
Introhive
Java
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
SignIT
Template Studio
esendex
iManage

Integrations Supported

BigHand Dictation and Speech Recognition
ClickDimensions
GBG Identity Verification
InfoTrack
Introhive
Java
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
SignIT
Template Studio
esendex
iManage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HWA International

Date Founded

1977

Company Location

United States

Company Website

www.hwainternational.com/tnet-frontoffice

Company Facts

Organization Name

Peppermint Technology

Date Founded

2010

Company Location

United Kingdom

Company Website

www.pepperminttechnology.co.uk/solutions/peppermint-cx365/

Categories and Features

Categories and Features

Enterprise Legal Management (ELM)

Contract Lifecycle Management
Document Management
Legal Automation
Legal Spend Management
Legal e-Billing
Matter Management
Reporting / Analytics
eDiscovery

Law Practice Management

Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

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