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What is TOTVS BI?

No matter what industry your company is involved in, the TOTVS BI solution is crafted to help you effectively address a wide array of challenges. By utilizing the powerful capabilities of this BI solution, you will achieve complete oversight of your business metrics, which are easily accessible regardless of your company's current stage. Instead of wasting precious time looking for a reliable way to manage your performance indicators, consider the efficient options provided by TOTVS. As a Brazilian tech enterprise, we specialize in developing business solutions tailored to fit organizations of any size. Our comprehensive tools not only support vital operations but also assist in administrative responsibilities, effectively linking the entire value chain. This strategy aims to bolster the competitive edge of entrepreneurs within their respective sectors. To create offerings that truly resonate with our clients, we commit to understanding each market segment as deeply as they do. As a result, we have established dedicated expert teams in every niche, capable of conducting thorough market analyses and delivering solutions that endure over time, thereby securing long-term success for our clientele. By nurturing this depth of knowledge, we ensure that our innovations are consistently relevant and beneficial, adapting to the demands of a rapidly changing marketplace. This commitment enables us to not only meet but anticipate the evolving needs of businesses today.

What is Hashtag Loyalty?

Hashtag Loyalty offers a powerful way to build customer loyalty, improve retention rates, and increase your revenue channels. By leveraging first-party customer data collected from various interaction points—like loyalty initiatives, feedback mechanisms, or booking systems—you can add immense value to your organization while simultaneously enhancing the customer journey. Furthermore, you can gain a deeper understanding of customer behaviors and preferences through comprehensive performance reports and actionable insights, enabling you to make well-informed decisions for your enterprise. This method allows for automated, targeted, and personalized customer engagement, tailored to their specific interactions with your brand. You can track engagement metrics and revenue generation in real-time, which keeps you agile and responsive to changing market conditions. Over 1000 enterprises in 30 cities across India have placed their trust in Hashtag Loyalty to nurture customer loyalty, improve retention, and increase their earnings. By fostering enduring and significant relationships with customers, you establish a solid foundation for taking your business to new heights. Additionally, the platform boasts a user-friendly interface, empowering every team member to effortlessly navigate and utilize its features for the best possible outcomes. As a result, this seamless integration of technology and customer engagement strategies positions your business for sustained growth and success.

Media

Media

Integrations Supported

Civitfun
Posify
TOTVS ERP

Integrations Supported

Civitfun
Posify
TOTVS ERP

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TOTVS

Company Location

Brazil

Company Website

en.totvs.com/solution_bi

Company Facts

Organization Name

Hashtag Loyalty

Date Founded

2015

Company Location

India

Company Website

hashtagloyalty.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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