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What is TRACK CRM?

TRACK’s Hotel CRM serves as an all-encompassing enterprise solution that integrates all guest information into a centralized, easily accessible platform, thereby improving direct bookings and boosting guest retention through timely interactions during their journey. Historically, hoteliers have faced challenges with a disjointed assortment of systems, complicating effective marketing and communication efforts. The TRACK Hotel CRM empowers hotel operators and marketing departments to combine diverse software into a cohesive platform that offers Omni-Channel marketing strategies and guest communication tools, guaranteeing that all data is interconnected under a single subscription and API. This system facilitates the customization of pre-stay messages, significantly enhancing the overall guest experience. In addition, it automates the dispatch of confirmation emails and text messages right after reservations are secured, which streamlines operations and increases guest satisfaction. By utilizing TRACK's Hotel CRM, hotels can not only simplify guest engagement processes but also tailor interactions to meet unique individual preferences, creating a more personalized experience for each visitor. This innovative approach ensures that hotels remain competitive in an ever-evolving market.

What is Profitroom Booking Engine?

We will empower you to elevate your interactions with guests, resulting in more bookings, a stronger reputation, and increased revenue. You can choose from leading booking engines, alongside powerful marketing automation tools and channel management systems, in addition to websites optimized for conversions and extensive digital marketing services. By focusing on the needs of hoteliers, we have developed a comprehensive ecosystem that is intuitive, reliable, and hassle-free. This cohesive platform integrates sales, marketing, revenue management, and the entire guest experience into one seamless solution. Enhanced online visibility leads to an increase in direct bookings. We take care of your search engine marketing strategies, which include both organic SEO and paid SEA, as well as social media marketing to draw high-quality traffic to your hotel’s website. Additionally, we connect leisure hotels and resorts to major metasearch engines to maximize their exposure. Utilizing these methods not only fosters sustainable growth for your hotel but also helps in building a robust online identity. As a result, your establishment can thrive in a competitive marketplace while providing an exceptional experience for guests.

Media

Media

Integrations Supported

5stelle*
Agoda
Airbnb
Amex GBT Egencia
Booking.com
Cleartrip
Ctrip
Expedia
Hotels.com
MakeMyTrip
Social WiFi
TrustYou
Userguest

Integrations Supported

5stelle*
Agoda
Airbnb
Amex GBT Egencia
Booking.com
Cleartrip
Ctrip
Expedia
Hotels.com
MakeMyTrip
Social WiFi
TrustYou
Userguest

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TRACK Hospitality Software

Date Founded

2009

Company Location

United States

Company Website

www.trackhs.com

Company Facts

Organization Name

Profitroom

Date Founded

2008

Company Location

Poland

Company Website

www.profitroom.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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Strowberry Code