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What is TSB HealthCare?

Slot IQ, created by TSB Healthcare, is an all-encompassing solution designed for overseeing patient appointments and visits, specifically aimed at public and hospital outpatient services across Canada. Since its inception in 2018, it has played a crucial role in powering LabOnlineBooking.ca, a free booking platform used by outpatient lab facilities in British Columbia, which encompasses 69 active locations linked to four health organizations within the province. Throughout its time in operation, Slot IQ has enabled the scheduling of over 4 million appointments for 820,105 distinct patients, underscoring its significant role in enhancing patient access to healthcare services. The platform's ongoing efforts to refine the appointment scheduling process continue to enhance both efficiency and the overall patient experience in the outpatient care domain. As it evolves, Slot IQ remains committed to adapting to the changing needs of healthcare providers and patients alike.

What is Apoointly?

Apoointly is an AI voice agent platform for businesses that want to automate phone conversations, customer support, appointment scheduling, and follow-up tasks. It provides AI-powered voice agents that can interact with callers, understand requests, provide information, collect details, and complete predefined workflows. The platform can be used for inbound calls, appointment booking, reminders, customer enquiries, lead qualification, and routine support conversations. Businesses can create workflows based on their operational needs and reduce the amount of repetitive phone work handled manually by staff. Apoointly also supports healthcare practices with AI-assisted front desk communication. Healthcare teams can use the platform to handle patient calls, schedule and reschedule appointments, manage reminders, collect registration information, and support routine patient enquiries. Core capabilities include AI voice agents, call automation, multilingual voice support, call transcription, appointment scheduling, automated follow-ups, integrations, and AI-powered insights. The platform is designed for organizations that need reliable phone communication throughout the day and want to automate repetitive conversations. Apoointly can support different industries and business workflows, making it suitable for healthcare practices, appointment-based businesses, customer service teams, and organizations looking to introduce AI voice automation into their daily operations.

Media

No images available

Media

Integrations Supported

Integrations Supported

Follow Up Boss
Google Calendar
Microsoft Outlook
NextGen Healthcare EHR
Zapier Canvas
athenaOne
eClinicalWorks

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Custom pricing
Custom pricing based on business requirements, voice agent usage, call volume, integrations, and workflow needs.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TSB Healthcare

Company Location

Canada

Company Website

www.tsbhealthcare.com/slot-iq/

Company Facts

Organization Name

Apoointly

Date Founded

2025

Company Location

United States

Company Website

apoointly.com

Categories and Features

Patient Scheduling

Not specified

Categories and Features

AI Receptionists

Not specified

Healthcare AI

Not specified

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management

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