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What is TSB HealthCare?

Slot IQ, created by TSB Healthcare, is an all-encompassing solution designed for overseeing patient appointments and visits, specifically aimed at public and hospital outpatient services across Canada. Since its inception in 2018, it has played a crucial role in powering LabOnlineBooking.ca, a free booking platform used by outpatient lab facilities in British Columbia, which encompasses 69 active locations linked to four health organizations within the province. Throughout its time in operation, Slot IQ has enabled the scheduling of over 4 million appointments for 820,105 distinct patients, underscoring its significant role in enhancing patient access to healthcare services. The platform's ongoing efforts to refine the appointment scheduling process continue to enhance both efficiency and the overall patient experience in the outpatient care domain. As it evolves, Slot IQ remains committed to adapting to the changing needs of healthcare providers and patients alike.

What is Doctor Qube?

Doctor Cube's hospital display system is designed to present a range of information such as wait times, the queue length, and scheduling details, but only Doctor Cube has the exclusive authority to customize these features completely. This design not only complements the hospital's overall aesthetic but also fosters a sense of unity throughout the facility. Patients can conveniently make appointments via their computers, smartphones, and other mobile devices, which guarantees a seamless experience tailored to each platform. In addition, a simple questionnaire feature is integrated into the reservation process to collect valuable patient feedback. The system also offers automated voice booking options, enabling users to schedule appointments over the phone, which is especially advantageous for clinics that cater to a significant number of elderly patients. Moreover, as a patient's appointment time draws near, they will receive a notification call to their registered phone number, which provides updates on their medical status or any temporary facility closures. This extensive communication strategy not only boosts patient engagement but also ensures that they remain well-informed and comfortable throughout their visit, ultimately enhancing their overall experience at the hospital. As a result, the system effectively bridges the gap between technological convenience and personalized patient care.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

TSB Healthcare

Company Location

Canada

Company Website

www.tsbhealthcare.com/slot-iq/

Company Facts

Organization Name

Doctor Qube

Company Location

Japan

Company Website

jtc.doctorqube.com

Categories and Features

Patient Scheduling

Not specified

Categories and Features

Patient Scheduling

Online Scheduling
Patient Intake

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