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What is TSM?

A field service management system is created to oversee aspects such as job cards, purchase orders, maintenance agreements, timesheets, and customer interactions, ensuring efficient operations and enhanced service delivery. This comprehensive solution streamlines processes and improves overall productivity in the field service industry.

What is Ideal Cloud IoT?

Ideal Cloud IoT is a project initiated by Ideal Control Spa, catering to the increasing demand from industrial automation integrators for an effortless link to an industrial IoT monitoring platform that simplifies server-side programming challenges. This innovative platform allows integrators to develop their own web applications for industrial monitoring and alarm systems, ensuring real-time access to their projects and essential parameters via standard MQTT communication protocols. Moreover, it supports the visualization of trends and the analysis of historical data, with all records securely stored in robust databases. Beyond just connecting equipment to the cloud using MQTT, Ideal Cloud IoT also enables the storage of important variable records, continuous monitoring of these variables, and the possibility of automated email notifications triggered by alarms. Users can manage client information effectively by adding, removing, modifying, or updating details conveniently, while benefiting from seamless and swift integration with a wide range of equipment. This comprehensive suite of features positions Ideal Cloud IoT as a pivotal solution tailored to meet the demands of contemporary industrial environments, ultimately enhancing operational efficiency and reliability.

Media

Media

Integrations Supported

Asset Vision
Espro
MYOB
MYOB AccountRight
MYOB Acumatica
MYOB Exo
Oracle APEX
Oracle Access Management
Oracle Aconex
Oracle Advanced Security
Oracle Analytics Cloud
Oracle Audit Vault and Database Firewall
Pronto
QuickBooks Online
Reckon One
Urbanise Facilities
Urbanise Strata

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$45 per user/month

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

The Service Manager

Company Location

Australia

Company Website

www.theservicemanager.com

Company Facts

Organization Name

Ideal Control

Company Location

Chile

Company Website

idealcloudiot.idealcontrol.cl

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Industrial Automation

Not specified

Categories and Features

Industrial Automation

Not specified

IoT

Big Data Analytics
Configuration Management
Data Collection
Data Management
Device Management
Visualization

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