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What is TSMS?

TSMS provides a simple yet adaptable method for managing the complete IT environment. It is crucial for organizations to quickly identify any anomalies within their IT systems, devices, networks, and applications to prevent costly downtime. Devices operating on TCP/IP and/or SNMP protocols can be easily monitored through TSMS. The monitoring features of TSMS can be customized to fit your unique requirements, ranging from basic downtime notifications to extensive monitoring of vital servers and business functions. Users can generate in-depth reports that offer valuable insights into the performance and availability of their entire IT infrastructure. This system fulfills key needs, including the protection of IT processes, the resolution of potential issues, and the creation of related reports. By implementing TSMS, organizations benefit from constant and proactive monitoring of their IT environment, which greatly diminishes the chances of incidents. Furthermore, TSMS not only bolsters security measures but also enhances operational efficiency throughout IT operations, ultimately contributing to a more resilient organizational framework. This comprehensive approach equips organizations to adapt to changing technological demands while maintaining high standards of service delivery.

What is OnGuard?

OnGuard is an all-encompassing managed service that features an award-winning platform for monitoring, specifically designed to provide in-depth health evaluations of IT infrastructures. It collects extensive data from various sources and applies machine learning techniques to identify patterns and anomalies proactively, ensuring the security and dependability of your systems. With a dedicated team of thousands of engineers available 24/7, OnGuard streamlines hardware deployment and combines monitoring, management, and alerts into a singular, intuitive web interface. The zero-touch installation only requires IP addresses and authentication details, freeing OnGuard to manage the configuration autonomously. By delivering precise alerts, comprehensive diagnostics, and actionable strategies, OnGuard promotes swift and efficient responses to potential issues, thereby minimizing downtime and enhancing overall operational productivity. Additionally, the platform's capability to evolve with the changing requirements of businesses empowers IT teams to tackle emerging obstacles effectively. This adaptability not only maximizes resource utilization but also helps in maintaining a competitive edge in a rapidly changing technological landscape.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
Cisco Secure Cloud Analytics
Dell APEX
Genesys Cloud CX
Google Cloud Contact Center AI
IBM Cloud
Microsoft 365
Salesforce

Integrations Supported

Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
Cisco Secure Cloud Analytics
Dell APEX
Genesys Cloud CX
Google Cloud Contact Center AI
IBM Cloud
Microsoft 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$595 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Triangle Solutions

Date Founded

2001

Company Location

Netherlands

Company Website

tsms.nl

Company Facts

Organization Name

C1

Date Founded

1993

Company Location

United States

Company Website

www.onec1.com/c1-onguard

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

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