TablesReady vs. Awaiting

Our SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.

Maintain a high level of vigilance to ensure the safety of everyone in your establishment. With Awaiting's intuitive contactless waitlist system, you can effectively manage the flow of incoming customers while complying with legal capacity limitations. Whether your venue can host 10 guests or 100 at one time, Awaiting assists you in navigating the complexities of capacity regulations in a rapidly changing legal landscape. Protect your staff from potential hazards associated with large crowds, particularly in light of the increased risks posed by COVID-19. By overseeing the number of patrons in your space, you not only safeguard your employees' health but also mitigate the risk of potential business closures. Foster a safe atmosphere for your customers, who rightfully expect the seamless experience they are accustomed to at your venue. Given the current health climate, many patrons may be reluctant to visit unless they have confidence in the effectiveness of your safety protocols. Awaiting offers that vital reassurance, providing peace of mind for your guests. Furthermore, your business will gain access to a dedicated phone line for customer text inquiries, which enhances both communication and safety. This contemporary solution enables you to concentrate on delivering outstanding service while ensuring the protection of everyone involved, ultimately fostering trust and loyalty in your customer base. In today's shifting environment, adapting to new safety practices is essential for sustaining long-term success.