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Ratings and Reviews 0 Ratings
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What is TalkBox?
INTERACTING WITH YOUR CUSTOMERS
TalkBox transcends being merely a multi-channel communication platform; it is designed to amplify database acquisition, expand both the size and value of your customer base, and aid in recognizing and retaining your most valuable clients.
This is achieved through the delivery of personalized, meaningful automated messages and pathways that effectively drive customer behavior.
The TalkBox application is built with user-friendliness in mind, offering a powerful solution for quickly creating captivating campaigns using a simple drag-and-drop editing interface.
Whether you engage through a single channel or leverage a mix of email, SMS, social media, and web platforms, TalkBox enhances your ability to connect with your audience.
The true power of TalkBox is revealed in its automated communication capabilities, which streamline your business operations and free up valuable time in your schedule.
By choosing TalkBox, you can dedicate more effort to strategic planning, while we take care of the implementation, ensuring your communication remains both impactful and efficient.
This seamless integration of tools ultimately allows businesses to build stronger relationships with their clients, leading to sustained growth and success.
What is ReFrame Engage?
Transform your customer experience with cutting-edge conversational intelligence that redefines industry benchmarks. Our context-aware solutions empower organizations to provide outstanding service through a singular, powerful platform. By enabling seamless interactions across multiple channels, we facilitate effortless communication with your clientele. This context-driven strategy nurtures substantial relationships with customers, simplifying the process of connection. Engage acts as an all-encompassing platform tailored for industries focused on improving and optimizing customer interactions, thereby significantly boosting service quality. Employees are able to handle tasks efficiently from any location at any time, utilizing any mobile device at their disposal. To customize our offerings to meet your distinct needs, we provide a comprehensive assessment questionnaire that outlines your specific requirements. Additionally, you have the ability to configure staff, departments, divisions, and locations while also creating personalized appointment time slots that fit your business's operational necessities, ensuring top-notch service delivery at every level. This level of adaptability allows businesses to craft appointment windows that align perfectly with their operational strategies, thereby enhancing overall efficiency and maximizing customer satisfaction. Moreover, continuous feedback mechanisms can be integrated to further refine service offerings and meet evolving customer expectations.
Integrations Supported
Google Cloud Platform
Microsoft Office 2021
Microsoft Outlook
Now Book It
RMS Cloud
WhatsApp
Integrations Supported
Google Cloud Platform
Microsoft Office 2021
Microsoft Outlook
Now Book It
RMS Cloud
WhatsApp
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Impact Data
Date Founded
2000
Company Location
Australia
Company Website
www.impactdata.com.au
Company Facts
Organization Name
WSD Digital
Company Location
United States
Company Website
reframesolutions.com/engage/
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Calendar
Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail