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What is Talkie.ai?

Independent practices lose revenue and patient trust every time a call goes unanswered. Talkie.ai is the AI front desk agent that makes sure none do—answering 100% of patient calls around the clock and resolving requests end to end, on phone, chat, and text. What Talkie takes off your team's plate: Booking, rescheduling, and canceling appointments Refill requests routed into the chart New-patient intake, including chart creation Reminders and outbound recall campaigns After-hours coverage and voicemail replacement FAQs and provider messages Service in Spanish and 50+ languages Why the integration matters: Talkie is wired directly into athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—each built with the EHR vendor itself, not a middleware connector. Every appointment, case, and chart is written in real time, so there's no double entry and nothing to reconcile later. Vetted and secure: approved Privia Health vendor, SOC 2 Type II certified, HIPAA-compliant.

What is Azure Health Bot?

The Azure Health Bot empowers developers in the healthcare sector to design and deploy AI-driven conversational solutions that are both scalable and compliant with relevant regulations. By merging an extensive medical database with sophisticated natural language processing capabilities, it effectively interprets clinical terminology, allowing for customization to address the specific needs of healthcare providers. This platform is structured to adhere to industry standards while maintaining patient privacy in line with HIPAA regulations. Users have the ability to build health bots that leverage pre-existing medical knowledge, triage frameworks, and language models specifically focused on understanding clinical language. It also supports seamless transitions from automated bot interactions to human assistance, whether from medical professionals or support staff. The inclusion of various scenario templates tailored for the healthcare industry facilitates the rapid development of different healthcare applications. Moreover, organizations can refine their unique use cases through specialized configuration options and extensibility tools, thereby creating a more customized approach to their health solutions. Ultimately, the Azure Health Bot serves as a crucial asset for organizations aiming to enhance patient engagement and improve care delivery through innovative technology. With its robust features, it offers a pathway for healthcare providers to stay competitive in an evolving digital landscape.

Media

Media

Integrations Supported

AdvancedMD
Elation Health
ModMed
athenaOne
eMedicalPractice

Integrations Supported

Azure Marketplace
Microsoft Azure
Microsoft Teams

API Availability

API Availability

Pricing Information

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.

Pricing Information

$2.50 per 1,000 messages
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Talkie

Date Founded

2017

Company Location

Poland

Company Website

talkie.ai/

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/products/bot-services/health-bot/

Categories and Features

AI Voice Agents

Not specified

Conversational AI

Intent Recognition
Multi-Languages
Pre-configured Bot
Speech Recognition
Speech Synthesis
Virtual Assistant

Healthcare AI

Not specified

Voice Bot

Not specified

Categories and Features

Healthcare AI

Not specified

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