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What is Talkie.ai?

Independent practices lose revenue and patient trust every time a call goes unanswered. Talkie.ai is the AI front desk agent that makes sure none do—answering 100% of patient calls around the clock and resolving requests end to end, on phone, chat, and text. What Talkie takes off your team's plate: Booking, rescheduling, and canceling appointments Refill requests routed into the chart New-patient intake, including chart creation Reminders and outbound recall campaigns After-hours coverage and voicemail replacement FAQs and provider messages Service in Spanish and 50+ languages Why the integration matters: Talkie is wired directly into athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—each built with the EHR vendor itself, not a middleware connector. Every appointment, case, and chart is written in real time, so there's no double entry and nothing to reconcile later. Vetted and secure: approved Privia Health vendor, SOC 2 Type II certified, HIPAA-compliant.

What is Helio by OmniHelio?

Transform the operational efficiency of your clinic with the cutting-edge task management platform, OmniHelio. Designed specifically to eliminate administrative chaos, Helio streamlines fragmented communication into organized, trackable workflows through smart task assignments and automated ticket creation. This cohesive system enables staff to effectively prioritize, delegate, and manage requests from patients and third parties while accessing detailed interaction histories across multiple channels including voice, SMS, email, and chat. By leveraging AI-driven automation, routine tasks such as appointment scheduling, prescription refill processing, test result notifications, and answering basic patient inquiries are managed seamlessly, allowing your team to concentrate on more intricate elements of patient care. Real-time dashboards provide valuable insights into critical performance metrics and response times, enhancing overall operational visibility. Furthermore, Helio guarantees compliance with HIPAA regulations through its secure EMR integration, ensuring that improved efficiency does not come at the expense of patient privacy or care quality. Consequently, clinics can elevate the patient experience while upholding exceptional service standards, ultimately fostering a more patient-centric environment. This holistic approach not only boosts operational productivity but also cultivates a healthier relationship between healthcare providers and their patients.

Media

Media

No images available

Integrations Supported

AdvancedMD
Elation Health
ModMed
athenaOne
eMedicalPractice

Integrations Supported

API Availability

API Availability

Pricing Information

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Talkie

Date Founded

2017

Company Location

Poland

Company Website

talkie.ai/

Company Facts

Organization Name

OmniHelio

Company Location

United States

Company Website

www.omnihelio.com

Categories and Features

AI Voice Agents

Not specified

Conversational AI

Intent Recognition
Multi-Languages
Pre-configured Bot
Speech Recognition
Speech Synthesis
Virtual Assistant

Healthcare AI

Not specified

Voice Bot

Not specified

Categories and Features

Healthcare

Not specified

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