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What is Talkie.ai?

Independent practices lose revenue and patient trust every time a call goes unanswered. Talkie.ai is the AI front desk agent that makes sure none do—answering 100% of patient calls around the clock and resolving requests end to end, on phone, chat, and text. What Talkie takes off your team's plate: Booking, rescheduling, and canceling appointments Refill requests routed into the chart New-patient intake, including chart creation Reminders and outbound recall campaigns After-hours coverage and voicemail replacement FAQs and provider messages Service in Spanish and 50+ languages Why the integration matters: Talkie is wired directly into athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—each built with the EHR vendor itself, not a middleware connector. Every appointment, case, and chart is written in real time, so there's no double entry and nothing to reconcile later. Vetted and secure: approved Privia Health vendor, SOC 2 Type II certified, HIPAA-compliant.

What is Opkit?

Opkit leverages cutting-edge AI technology to optimize routine phone calls for medical practices, telehealth providers, and other major healthcare entities, significantly lowering manual effort and decreasing the likelihood of human errors. Tasks for new phone calls can be launched at any moment, delivering outcomes in just hours rather than the conventional days. Each phone call has the capability to collect up to 100 data points, enabling you to define precise goals based on various data types such as string, boolean, currency, number, and others. You can employ Opkit to automate any recurring outbound calling task, regardless of its complexity or the identity of the recipient. Manage your practice confidently, knowing that Opkit will handle the job effectively, even in scenarios where AI may encounter challenges. The platform is fully compliant with HIPAA standards, possesses SOC 2 Type 2 certification, and is hosted on Amazon Web Services, a premier secure cloud provider. You can easily access and review call results, recordings, and transcripts using any modern web browser. Moreover, Opkit enables the creation and export of numerous tasks at once with straightforward bulk upload and download functionalities, maximizing your workflow efficiency. This feature-rich platform proves to be an essential resource for healthcare practitioners aiming to improve their communication and operational effectiveness while fostering better patient relationships. By integrating Opkit into your practice, you can also free up valuable time for your staff to focus on more critical patient care tasks.

Media

Media

Integrations Supported

AdvancedMD
Elation Health
ModMed
athenaOne
eMedicalPractice

Integrations Supported

Amazon Web Services (AWS)

API Availability

API Availability

Has API

Pricing Information

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Talkie

Date Founded

2017

Company Location

Poland

Company Website

talkie.ai/

Company Facts

Organization Name

Opkit

Company Location

United States

Company Website

www.opkit.co

Categories and Features

AI Voice Agents

Not specified

Conversational AI

Intent Recognition
Multi-Languages
Pre-configured Bot
Speech Recognition
Speech Synthesis
Virtual Assistant

Healthcare AI

Not specified

Voice Bot

Not specified

Categories and Features

Healthcare AI

Not specified

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