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What is Talkie.ai?

Independent practices lose revenue and patient trust every time a call goes unanswered. Talkie.ai is the AI front desk agent that makes sure none do—answering 100% of patient calls around the clock and resolving requests end to end, on phone, chat, and text. What Talkie takes off your team's plate: Booking, rescheduling, and canceling appointments Refill requests routed into the chart New-patient intake, including chart creation Reminders and outbound recall campaigns After-hours coverage and voicemail replacement FAQs and provider messages Service in Spanish and 50+ languages Why the integration matters: Talkie is wired directly into athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—each built with the EHR vendor itself, not a middleware connector. Every appointment, case, and chart is written in real time, so there's no double entry and nothing to reconcile later. Vetted and secure: approved Privia Health vendor, SOC 2 Type II certified, HIPAA-compliant.

What is Orbita?

Effortlessly design, build, manage, and improve secure healthcare applications that comply with HIPAA regulations and leverage conversational AI technologies. The Orbita Prototype module enables users to create no-code prototypes for dialogue interactions suitable for both voice and chat mediums. This feature encourages collaboration among team members and stakeholders, allowing for the collection of insightful feedback from end-users. Developers can utilize the Orbita Experience Designer module to create conversational applications easily, thanks to its low-code drag-and-drop interface, which incorporates pre-built components for smooth integration with existing enterprise systems. In addition, the Orbita Experience Manager module equips business and clinical professionals with user-friendly ‘what you see is what you get’ (WYSIWYG) authoring tools and ready-made templates to facilitate the deployment of surveys and other applications. Moreover, the Orbita FAQ Hub module enables users to build effective conversational voice and chatbot applications centered around question-answering, all supported by a solid knowledge management infrastructure. This extensive array of modules guarantees that healthcare organizations can quickly respond to the changing requirements of patients and other stakeholders while enhancing their overall service delivery. As a result, these tools not only streamline workflow but also improve patient engagement and satisfaction.

Media

Media

Integrations Supported

AdvancedMD
Elation Health
ModMed
athenaOne
eMedicalPractice

Integrations Supported

Adobe Analytics
Alexa Smart Properties
Amazon
Cognizant
Dashbot
Deloitte Vaccine Management System
Google Analytics
HCL Digital Experience
ServiceNow

API Availability

API Availability

Pricing Information

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Talkie

Date Founded

2017

Company Location

Poland

Company Website

talkie.ai/

Company Facts

Organization Name

Orbita

Date Founded

2015

Company Location

United States

Company Website

dev-orbita-ai.pantheonsite.io/platform/

Categories and Features

AI Voice Agents

Not specified

Conversational AI

Intent Recognition
Multi-Languages
Pre-configured Bot
Speech Recognition
Speech Synthesis
Virtual Assistant

Healthcare AI

Not specified

Voice Bot

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Conversational AI

Not specified

Healthcare

Not specified

Healthcare AI

Not specified

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