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What is Tally Billing?

Develop energy proposals and streamline the creation of contracts for complex commercial and industrial (C&I) agreements, as well as multi-site arrangements, all while automating the initiation of transfer and onboarding processes. This adaptable multi-utility platform is designed for C&I users, residential customers, energy network operators, and distributed energy resources, offering a wide range of services. Boost operational productivity with Tally Billing's intuitive customer management interface, which simplifies the user experience significantly. By automating various tasks and easing the management of exceptions, we are laying the groundwork for a future that requires less manual involvement. Our entirely cloud-based data lake can be rapidly deployed to support advanced analytics, machine learning capabilities, and business intelligence initiatives. With our proficiency in leveraging and analyzing utility data, we have developed intricate models that effectively tackle tariffs, customer churn, exceptions, and innovative energy strategies. Furthermore, you can conduct both routine bulk analyses and specialized simulations to identify the best combination of network and retail tariffs for your clients, ensuring they receive maximum value. This all-encompassing strategy empowers businesses to swiftly respond to evolving energy needs and fine-tune their approaches efficiently, ultimately leading to more sustainable operations and improved customer satisfaction. In an ever-changing energy landscape, our solution ensures that clients remain competitive and informed.

What is GridX?

GridX leverages smart meter interval data to support complex billing and rate structures like time-of-use and real-time pricing models. Its flexible architecture enables easy integration of new components while removing outdated ones, allowing for the exploration of new business opportunities and compliance with regulatory requirements. The GridX Enterprise Rate Platform simplifies the implementation process, significantly speeding up the introduction of new rates, products, and services. By optimizing the meter-to-cash cycle with superior rate, billing, and cost analytics, GridX transforms customer engagement. Our enterprise solution equips customer service representatives and key account managers with prompt access to analyses related to rates, costs, and savings, empowering them to provide accurate information to customers considering clean energy options. Moreover, we enable utilities to offer personalized, meaningful, and actionable insights regarding energy usage and savings in real time through multiple communication channels, thereby enhancing the overall customer experience. This forward-thinking strategy not only helps utilities enhance their service offerings but also strengthens customer relationships by focusing on their energy efficiency objectives while ensuring they receive timely and relevant information. By placing an emphasis on customer satisfaction, GridX ultimately contributes to a more sustainable energy future.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tally Group

Company Location

Australia

Company Website

www.tally.co/billing/

Company Facts

Organization Name

GridX

Company Location

United States

Company Website

www.gridx.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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