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What is TankSpotter?

TankSpotter is an all-encompassing software solution designed specifically for businesses in the propane and heating oil industries, optimizing both field service and operational workflows. By integrating mobile applications with a web dashboard, it brings together a multitude of functions including service dispatch, scheduling, work orders, tank and vehicle inspections, leak check records, delivery tickets, and employee training logs into one cohesive platform for field operations. Field technicians and drivers can fill out necessary forms, capture images, gather signatures, and track GPS locations along with additional notes, even in locations with no cellular coverage; once connectivity is reestablished, all data seamlessly syncs back to the office. Furthermore, office staff can effectively delegate tasks, review field reports, manage training initiatives, and keep track of customer interactions and equipment status. This software solution is meticulously designed to meet the diverse requirements of propane retailers and fuel delivery services, catering to owners, managers, safety personnel, service employees, drivers, and field technicians, thus providing a comprehensive framework for operational management. By consolidating these essential features, TankSpotter not only boosts efficiency but also elevates the quality of service across the entire sector, making it an invaluable tool for modern businesses in this field. Its user-friendly interface ensures that all team members can easily adapt to the system, ultimately contributing to a more streamlined operational experience.

What is SmartServ?

Our software is specifically designed for family-owned field service companies, optimizing operations, improving communication, and effectively managing jobs. With our intuitive dashboard and detailed reports, you can gain insights into your most important revenue streams. Effortlessly identify the top performers among both your office and field staff. You can monitor job progress, track tickets, manage sold memberships, and keep an eye on generated revenue, including any potential missed opportunities. By utilizing our seamless Quickbooks auto-sync functionality, you can significantly reduce manual tasks and eliminate duplicate entries. Efficiently manage all technician activities, job hours, and payroll details with ease. Integrated call features allow you to access a complete history of each customer. Our digitized processes enable technicians to conveniently upload notes, images, and checklists for every job. You can retrieve customer information and invoices directly in the field, making payment collection upon job completion a breeze. The software facilitates task scheduling in seconds, categorizes jobs effectively, and keeps you updated on each technician’s availability. Save both time and resources through a real-time dispatch screen, while ensuring effective communication between technicians and the back office. Moreover, our platform provides the tools needed for data-driven decision-making, which can further enhance your business operations and improve customer satisfaction. Ultimately, this software not only streamlines your processes but also helps foster growth within your family-owned business.

Media

Media

Integrations Supported

QuickBooks Online
Zoho Books

Integrations Supported

API Availability

API Availability

Pricing Information

$600/month
$6,000 one-time setup plus $600/month. Final pricing is tailored to fleet size and selected modules; unlimited users are included.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Digital Software Services

Date Founded

2010

Company Location

United States

Company Website

tankspotter.io

Company Facts

Organization Name

SmartServ

Date Founded

2017

Company Location

United States

Company Website

www.smartserv.io

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fire Inspection

Not specified

HVAC

Not specified

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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