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Ratings and Reviews 518 Ratings
What is TapHero?
TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.
What is Condo Control?
Our online software is user-friendly and packed with features, enabling you to streamline property management efficiently. It includes a variety of functionalities such as Accounting Integration, Online Payments, Amenity Bookings, and Service Requests, among others. Designed for Homeowners Associations, condominiums, and various types of properties, this intuitive tool enhances maintenance and operational tasks, benefiting both property managers and residents alike. Furthermore, it aims to create a seamless experience for all users involved in property management.
Media
No images available
Integrations Supported
Condo Manager
Gmail
Microsoft Outlook
QuickBooks Enterprise
QuickBooks Online
QuickBooks Online Advanced
Rotessa
Stripe
Yard Management Solutions
Integrations Supported
Condo Manager
Gmail
Microsoft Outlook
QuickBooks Enterprise
QuickBooks Online
QuickBooks Online Advanced
Rotessa
Stripe
Yard Management Solutions
API Availability
Has API
API Availability
Has API
Pricing Information
$0
Free Trial Offered?
Free Version
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TapHero
Company Location
United States
Company Website
taphero.com
Company Facts
Organization Name
Condo Control
Date Founded
2008
Company Location
Canada & United States
Company Website
www.condocontrol.com
Categories and Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Categories and Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management