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What is TargetX CRM?

Our company is committed to advancing higher education by creating enterprise software that inspires colleges and universities to enhance their support systems for prospects, students, and alumni. TargetX is acclaimed for its dynamic and energetic atmosphere, offering a blend of challenges and opportunities. Our dedicated team is passionate about our mission and the education sector, exemplifying a culture that harmonizes diligence with enjoyment. Connect with TargetX today to learn how our all-encompassing product solutions can optimize each stage of the student experience, from the application process through to graduation. Transform your enrollment management and elevate admissions efficiency with intuitive, mobile-first CRM tools designed specifically for the higher education sector. Strengthen student success initiatives through advanced CRM technology that reimagines the student journey and boosts retention rates across various institutions. Leverage innovative data-science-as-a-service alongside advanced analytics to proactively engage throughout the student lifecycle and enhance return on investment. By collaborating with us, educational institutions can enhance operational efficiency while also cultivating a nurturing environment that supports their students effectively. Together, we can reshape the future of education and ensure that every student has the resources they need to thrive.

What is Starfish?

EAB Starfish is a comprehensive student success and retention platform developed to help higher education institutions identify student needs, coordinate academic support, and improve graduation outcomes. The software provides a centralized environment where faculty, advisors, student services professionals, and administrators can collaborate to support learners throughout their educational experience. Its early warning system enables faculty members to submit academic alerts, progress surveys, and referrals when students demonstrate signs of difficulty or require additional assistance. Institutions can configure personalized intervention workflows that connect students with academic advising, tutoring, counseling, and other campus resources. Starfish includes appointment scheduling capabilities that allow students to book meetings with support personnel and help staff manage availability and service delivery. Its case and cohort management features enable institutions to organize student populations, document interactions, assign follow-up activities, and monitor the progress of targeted support initiatives. Operational reporting tools provide visibility into advising activities, student engagement, service utilization, and institutional support capacity. Strategic analytics dashboards help administrators analyze student performance, identify patterns associated with academic risk, and evaluate the results of retention programs. The platform also supports academic degree planning by helping students understand program requirements, follow recommended course pathways, and receive notifications when they deviate from their plans. By integrating student information, proactive interventions, academic planning, and institutional analytics, EAB Starfish helps colleges and universities improve retention, increase degree completion, and deliver more effective student support services.

Media

Media

Integrations Supported

Salesforce Agentforce Education

Integrations Supported

AWS Marketplace
WEKA

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

TargetX

Date Founded

1998

Company Location

United States

Company Website

www.targetx.com

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/products/starfish/

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Assessment Management
Candidate Management
Colleges / Universities
Evaluation Management
Fee Management
Forms Management
Recruiting Management
Scoring
Self Service Portal

Applicant Tracking

Assessments
Interview Scheduling
Self Service Portal
Workflow Management

Higher Education

Admissions Management
Assessment Management
Faculty / Staff Management
Scheduling
Student Information / Records
Student Portal

Categories and Features

Academic Advising

Not specified

Appointment Scheduling

Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Room Booking Management

Scheduling

Alerts/Notifications
Calendar Management
Group Scheduling
Multi-Location
Real-time Scheduling
Room Booking Management

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