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What is Tavant Field Service Management (FSM)?

Keeping pace with evolving customer expectations can be a challenging task for many businesses. To address this, manufacturers need to transform their field service operations from a reactive stance to a proactive approach. Tavant leverages cutting-edge technologies such as connected systems, machine learning, and artificial intelligence to assist organizations in navigating the new challenges associated with field service operations. Their Field Service Management solution equips teams with comprehensive, real-time insights regarding customers, machinery, and technicians, leading to enhanced productivity, superior customer experiences, and increased revenue. ADVANTAGES Field service teams can benefit from advanced tools that empower them in their roles. A centralized platform offers a holistic view of all assets, customers, and products in one location. Seamless integration with various service lifecycle modules, including warranty management and order fulfillment, ensures a smooth experience for customers. The intelligent platform is designed to adapt and evolve alongside business needs, further enhancing operational efficiency.

What is ServiceTrade?

Streamline the management of work orders, organize technician schedules, and quickly dispatch vehicles with ServiceTrade, a powerful mobile and web solution for field service management. Tailored for commercial and industrial service providers, ServiceTrade merges exceptional customer engagement features with extensive field service management tools into one cohesive platform. This seamless integration allows businesses to enhance their operational efficiency, increase technician and staff productivity, and improve the overall experience for customers. By leveraging this comprehensive tool, companies can maintain a competitive edge and guarantee superior service delivery. In a landscape where customer satisfaction is paramount, employing such innovative solutions is essential for sustained success and growth.

Media

No images available

Media

Integrations Supported

Integrations Supported

AnswerForce
COZYROC SSIS+ Suite
Google Calendar
PartsLedger
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Sage Intacct
ServiceForms
WordPress
Zapier
magicplan

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tavant

Date Founded

2000

Company Location

United States

Company Website

www.tavant.com/manufacturing/field-service-management

Company Facts

Organization Name

ServiceTrade

Date Founded

2013

Company Location

United States

Company Website

www.servicetrade.com

Categories and Features

Categories and Features

Appliance Repair

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fire Inspection

Not specified

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Not specified

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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