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Ratings and Reviews 0 Ratings
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What is TaxLink?
TaxLink™ is an advanced municipal revenue management platform developed by Point, specifically tailored for the comprehensive administration of commitments such as real estate, personal property, motor vehicles, boats, and district obligations. This innovative solution is equipped with a full suite of functionalities that cater to the demands for efficiency, accuracy, and security that tax collection offices require. Integrated within the Web-based DocumentLink™ suite, TaxLink™ empowers users with secure, instant access to a wide range of features and benefits. The application enables powerful searches based on various criteria, including owner name, location, license plate, and parcel number, enhancing user experience. Additionally, it supports extensive municipal reporting and the generation of essential documents such as bills and notices in PDF format. With the incorporation of barcode technology, the remittance process is streamlined, allowing funds to be applied to accounts with a single keystroke. It also provides batch posting confirmation and total calculations, ensuring flawless integration with any existing accounting system. Our expertise in municipal governance enables us to develop products that offer the essential flexibility to meet specific needs. As a result, TaxLink™ is not only versatile but also an indispensable tool for various users engaged in municipal revenue management, contributing to more effective governance and streamlined financial operations.
What is CivicPlus 311 CRM System?
The CivicPlus 311 CRM System stands out in ways that other systems do not. It offers an all-in-one solution that encompasses everything necessary for completing and monitoring tasks effectively. Your team will have access to vital resources that enhance their efficiency and productivity through the CivicPlus 311 System. The information gathered can be instrumental in future planning and optimizing budget allocations. By eliminating redundant requests, staff can proactively identify and address issues prior to visiting a site. Additionally, the system includes a customizable mobile app, a Facebook integration, and a dedicated call center feature. Service requests can be efficiently categorized and assigned based on geographical location, streamlining the process. Notably, it can automatically recognize and discard duplicate submissions before they are finalized. Furthermore, the use of tailored questions specific to request categories can expedite response times. Enhanced request types not only boost visibility but also ensure privacy protection. The system also facilitates consistent communication with the public through status updates and follow-up inquiries, fostering transparency and engagement. With these features, CivicPlus 311 CRM System significantly enhances operational effectiveness for municipalities.
Integrations Supported
CivicPlus Municipal Websites
CivicReady
Facebook
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Point Software
Company Location
United States
Company Website
www.pointsw.com/taxlink
Company Facts
Organization Name
CivicPlus
Date Founded
2001
Company Location
United States
Company Website
www.civicplus.com/citizen-request-management/
Categories and Features
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Categories and Features
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management