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What is TeamViewer DEX?

TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.

What is 7SIGNAL?

7SIGNAL offers a cloud-centric Wireless Network Monitoring solution tailored for businesses that rely on Wi-Fi for their operations. This platform provides ongoing surveillance of the wireless network to identify performance issues, ensuring maximum uptime, seamless device connectivity, and enhanced network return on investment. Uniquely, 7SIGNAL conducts its monitoring from the network's edge rather than from the central infrastructure. The platform features a patented component known as Sapphire Eye, which serves as a cutting-edge Wi-Fi sensor. These hardware sensors are deployed on-site and are specifically engineered to facilitate remote monitoring of wireless network quality through cloud-based technology. Additionally, 7SIGNAL boasts another patented offering called Mobile Eye, a Software as a Service (SaaS) application. Installed directly on the user's wireless device, Mobile Eye empowers organizations to continuously track the performance of their wireless network right from the endpoint, providing valuable insights and enhancing overall network management. This dual approach of monitoring from both the edge and the endpoint ensures comprehensive oversight of the wireless environment.

Media

Media

Integrations Supported

Axonius
ServiceNow
Azure Virtual Desktop
Citrix DaaS
IGEL

Integrations Supported

Axonius
ServiceNow
Cisco Meraki
Microsoft Power BI
Microsoft Teams
Slack
SolarWinds Network Performance Monitor (NPM)
Splunk Cloud Platform

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

7SIGNAL is a Software as a Service (SaaS) company and offers subscription based pricing.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com/en-us/products/dex/

Company Facts

Organization Name

7SIGNAL

Date Founded

2007

Company Location

United States

Company Website

www.7signal.com

Categories and Features

Categories and Features

Endpoint Management

Not specified

Network Management

Not specified

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring

WiFi Analyzers

Not specified

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