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Total 5 out of 5 stars
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features 5 out of 5 stars
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What is TeamViewer DEX?

TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.

What is Goliath Performance Monitor?

The Goliath Performance Monitor integrates sophisticated intelligence and automation to empower IT professionals in forecasting, resolving, and documenting issues that affect end-user experiences, regardless of where IT workloads or users are situated. It focuses on the three key factors that commonly lead to support tickets: the initiation of a logon, the logon process itself, and performance during user sessions. This cutting-edge technology is designed to offer proactive alerts for potential end-user experience problems before they occur, and should any issues arise, it provides essential data for expedited troubleshooting. Additionally, it creates objective evidence through comprehensive reports and historical metrics, guaranteeing tangible proof to support corrective actions aimed at preventing future problems. With its extensive visibility, the Goliath Performance Monitor enables effective troubleshooting of VDI environments, offering the most detailed performance data available. As a result, support teams and administrators can quickly identify the specific location of problems within the delivery infrastructure, leading to improved operational efficiency. This thorough methodology not only addresses existing issues but also aids in optimizing systems for sustained future performance, ensuring a more reliable user experience in the long run.

Media

Media

Integrations Supported

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow

Integrations Supported

Amazon EC2
Citrix Analytics
Microsoft 365
Microsoft Hyper-V
Microsoft Power BI
Omnissa Horizon 8
Tableau
VMware Cloud
VMware vSphere

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Windows
On-Prem
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com/en-us/products/dex/

Company Facts

Organization Name

Goliath Technologies

Company Location

United States

Company Website

goliathtechnologies.com/software/goliath-performance-monitor/

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