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What is TeamViewer DEX?

TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.

What is Ivanti Autonomous Endpoint Management?

Ivanti Autonomous Endpoint Management is an AI-powered endpoint management solution designed to help IT and security teams automate device operations, reduce security exposure, and improve digital employee experiences. The platform uses trusted endpoint data, governed automation, and autonomous remediation to support proactive management across enterprise device environments. Continuous asset discovery identifies managed, unmanaged, and shadow IT devices, providing visibility into endpoints that might otherwise remain outside traditional management systems. Device inventory capabilities maintain information about configurations, ownership, installed software, application versions, usage, and security exposures. Multi-OS endpoint management tools support device enrollment, operating system provisioning, application deployment, and self-service software delivery. Risk-based patch management helps teams prioritize vulnerabilities based on exposure and organizational risk appetite, automate patching activities, and verify remediation results. Autonomous remediation uses AI-powered workflows, bots, and self-healing actions to identify endpoint problems, perform troubleshooting, and resolve routine issues with reduced manual intervention. Remote support capabilities allow technicians to execute scripts, reboot devices, initiate device actions, and remotely control endpoints when direct assistance is required. Fleet remediation and bulk action tools enable administrators to apply fixes, enforce changes, and perform operational tasks across multiple devices simultaneously. Digital experience monitoring and endpoint analytics help organizations track device health, identify performance problems, measure employee experience, and detect issues before they create widespread disruption.

Media

Media

Integrations Supported

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow

Integrations Supported

Ivanti
Ivanti Connect Secure
Ivanti ITSM
Ivanti Neurons for IIoT
Ivanti Neurons for Secure Access
Ivanti Policy Secure
Ivanti Velocity
Ivanti vADC

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com/en-us/products/dex/

Company Facts

Organization Name

Ivanti

Date Founded

2017

Company Location

United States

Company Website

www.ivanti.com/autonomous-endpoint-management

Categories and Features

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