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What is TeamViewer DEX?
TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.
What is OpenText ZENworks Suite?
OpenText ZENworks Suite provides a comprehensive platform for managing, securing, and optimizing endpoints across distributed and hybrid enterprise environments. It unifies device configuration, software delivery, asset monitoring, and endpoint protection into a single solution that dramatically reduces administrative effort. ZENworks automates patching across Windows, macOS, and mobile devices to maintain up-to-date protections and reduce risk exposure. Its security framework includes full disk encryption, role-based management, malware defense, and USB control to safeguard sensitive data. Designed for the needs of modern hybrid workforces, the suite ensures users can securely access applications without complex VPNs or disparate security tools. Real-time dashboards offer full visibility into asset utilization, system health, vulnerabilities, and license consumption. With integrated service desk capabilities, teams can streamline support workflows and improve end-user satisfaction. ZENworks also helps organizations avoid costly over-licensing by tracking entitlements and software usage patterns. Its scalable architecture supports enterprise-level deployments, enabling consistent governance across thousands of endpoints. The result is a highly efficient, secure, and future-ready endpoint management ecosystem that strengthens IT performance and business continuity.
Integrations Supported
Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
OpenText ZENworks Configuration Management
OpenText ZENworks Endpoint Security Management
OpenText ZENworks Endpoint Software Patch Management
OpenText ZENworks Full Disk Encryption
OpenText ZENworks Service Desk
ServiceNow
Integrations Supported
Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
OpenText ZENworks Configuration Management
OpenText ZENworks Endpoint Security Management
OpenText ZENworks Endpoint Software Patch Management
OpenText ZENworks Full Disk Encryption
OpenText ZENworks Service Desk
ServiceNow
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TeamViewer
Date Founded
2005
Company Location
Germany
Company Website
www.teamviewer.com/en-us/products/dex/
Company Facts
Organization Name
OpenText
Date Founded
1991
Company Location
Canada
Company Website
www.opentext.com/products/zenworks-suite