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What is TeamViewer DEX?

TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.

What is Promisec Endpoint Manager?

PEM provides an essential function for IT teams responsible for overseeing software patch management across all organizational endpoints and servers. This innovative solution offers extensive visibility and control over activities on your endpoints and servers, enabling swift action in response to detected threats. With PEM, you achieve total oversight of all files, registry entries, processes, network connections, third-party applications, and operating system versions throughout the enterprise. By employing cutting-edge agentless technology, PEM effectively scans the entire organization to identify, assess, and remediate security vulnerabilities. It is crafted to perform efficiently across diverse networks, supporting a broad array of applications, ranging from compliance with regulations to enhancing cybersecurity measures. Additionally, its scalability guarantees that organizations can modify it to meet their changing requirements without sacrificing performance, ensuring continued protection as the organization evolves. This adaptability makes PEM an indispensable asset for maintaining robust security protocols in a dynamic business environment.

Media

Media

Integrations Supported

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow

Integrations Supported

Portnox Security

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com/en-us/products/dex/

Company Facts

Organization Name

Promisec

Company Website

www.promisec.com

Categories and Features

Categories and Features

Computer Security

Compliance Management
Vulnerability Protection

Endpoint Management

Not specified

HIPAA Compliance

Access Control / Permissions
Data Security
For Healthcare
Incident Management
Remediation Management

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