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What is TeamViewer DEX?

TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.

What is Promisec Endpoint Manager?

PEM provides an essential function for IT teams responsible for overseeing software patch management across all organizational endpoints and servers. This innovative solution offers extensive visibility and control over activities on your endpoints and servers, enabling swift action in response to detected threats. With PEM, you achieve total oversight of all files, registry entries, processes, network connections, third-party applications, and operating system versions throughout the enterprise. By employing cutting-edge agentless technology, PEM effectively scans the entire organization to identify, assess, and remediate security vulnerabilities. It is crafted to perform efficiently across diverse networks, supporting a broad array of applications, ranging from compliance with regulations to enhancing cybersecurity measures. Additionally, its scalability guarantees that organizations can modify it to meet their changing requirements without sacrificing performance, ensuring continued protection as the organization evolves. This adaptability makes PEM an indispensable asset for maintaining robust security protocols in a dynamic business environment.

Media

Media

Integrations Supported

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
Portnox Security
ServiceNow

Integrations Supported

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
Portnox Security
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com/en-us/products/dex/

Company Facts

Organization Name

Promisec

Company Website

www.promisec.com

Categories and Features

Computer Security

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

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