Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • NinjaOne Reviews & Ratings
    4,625 Ratings
    Company Website
  • Atera Reviews & Ratings
    1,923 Ratings
    Company Website
  • Iru Reviews & Ratings
    1,278 Ratings
    Company Website
  • ManageEngine Endpoint Central Reviews & Ratings
    2,699 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    1,160 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,911 Ratings
    Company Website
  • Addigy Reviews & Ratings
    261 Ratings
  • Rippling Reviews & Ratings
    18,672 Ratings
    Company Website
  • Josys Reviews & Ratings
    204 Ratings
    Company Website
  • DriveStrike Reviews & Ratings
    24 Ratings
    Company Website

What is TeamViewer DEX?

TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.

What is SysTrack?

Lakeside Software stands out as a frontrunner in the realm of digital experience monitoring. We create software that equips IT teams with the insights necessary to foster and maintain effective digital workplaces. Our innovative technology assists clients in conducting workplace analytics, optimizing IT assets, and managing remote work environments. One of our flagship offerings, SysTrack, is a digital experience monitoring solution that gathers and examines data on various factors affecting business productivity and the overall user experience. To explore more about our solutions, you can visit www.lakesidesoftware.com. Additionally, our commitment to enhancing digital interactions sets us apart in the industry.

Media

Media

Integrations Supported

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow
HCL BigFix AEX
Nutanix AHV
Omnissa Horizon 8
Splunk Cloud Platform
Stratodesk NoTouch

Integrations Supported

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow
HCL BigFix AEX
Nutanix AHV
Omnissa Horizon 8
Splunk Cloud Platform
Stratodesk NoTouch

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com/en-us/products/dex/

Company Facts

Organization Name

Lakeside Software

Date Founded

1997

Company Location

United States

Company Website

www.lakesidesoftware.com

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Popular Alternatives

Popular Alternatives

eG Enterprise Reviews & Ratings

eG Enterprise

eG Innovations
Riverbed Aternity Reviews & Ratings

Riverbed Aternity

Riverbed Technology