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By leveraging smart glasses and mobile technology, Frontline empowers on-site personnel to enhance their efficiency: our tools enable workers to access visual data, follow detailed instructions, address particular challenges, or consult with specialists, all while maintaining hands-free operation.
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ResolveGrid is an agentic AI platform for field service teams that need to support complex equipment, improve technician performance, and reduce costly dispatches. The platform combines AI guidance, computer vision, real-time video, workflow automation, connected knowledge, training, and human expert escalation in one service execution layer. ResolveGrid helps technicians avoid the friction of disconnected tools, outdated documentation, and fragmented support processes. Its AI agents deliver intelligent recommendations and next-best actions based on enterprise knowledge, technician inputs, and live workflow context. Computer vision and visual support help technicians inspect, troubleshoot, validate, and collaborate remotely with more precision. Connected knowledge and learning capabilities capture expertise, structure best practices, train teams, and improve service consistency over time. Remote expert workflows let technicians escalate complex issues in one click while carrying the workflow, visual context, and AI-guided history into the expert session before the expert joins. ResolveGrid supports field service outcomes such as fewer unnecessary dispatches, higher first-time fix rates, shorter service time, and stronger remote resolution rates. The platform can help teams triage issues remotely, guide onsite technicians through exact steps, automate workflows, and eliminate delays across the service process. ResolveGrid is positioned as an intelligence layer for modern field service execution rather than a standalone app or another system for teams to manage. By combining agentic AI, computer vision, live video, remote expert escalation, connected knowledge, technician training, and workflow-driven support, ResolveGrid helps service leaders improve field operations and scale more consistent outcomes.
Media
No images available
Integrations Supported
Clarity Security
SAP Store
ThreatAware
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Contact Us
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TeamViewer
Date Founded
2005
Company Location
Germany
Company Website
www.teamviewer.com/en-us/frontline/
Company Facts
Organization Name
ResolveGrid
Date Founded
2026
Company Location
United States
Company Website
resolvegrid.ai/
Categories and Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Categories and Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Computer Vision
Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management