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Ratings and Reviews 869 Ratings
What is Teamspective?
Teamspective serves as a cutting-edge platform designed for people analytics, aimed at boosting team effectiveness through insightful feedback and strategic leadership informed by data. This tool enables the tracking of crucial elements such as employee engagement, overall well-being, team dynamics, and initiatives related to diversity, equity, and inclusion (DEI). With its customizable, research-backed questions, users can receive responses in a swift 30 seconds via platforms like Slack or MS Teams. By promoting discussions driven by data, it empowers teams to implement meaningful enhancements. Moreover, it reveals complex relationships within organizations, helping to identify key connections and potential obstacles. Rapidly expanding companies can greatly benefit from this platform as it aids in maximizing employee engagement and refining team structures. Engagement data can be layered to identify specific challenges and areas requiring focus across different departments, ensuring that organizational growth and restructuring are planned with a deeper understanding. The platform also facilitates the integration of 360-degree feedback within Slack or MS Teams, significantly increasing feedback activity by six times through smart engagement techniques. In addition, it provides in-app support to enhance feedback skills on a broader scale, ultimately enabling the gathering of impartial data for thorough and trustworthy performance assessments. Consequently, teams can flourish in an environment rich in information, leading to ongoing improvement and heightened collaboration, which is essential in today’s fast-paced work landscape.
What is Sogolytics?
Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate.
SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele.
Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
Integrations Supported
Slack
Adobe Marketo Engage
Google Analytics
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
API Availability
API Availability
Has API
Pricing Information
€9,180
Free Trial Offered?
Pricing Information
Free Pro plan: Free for life
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Teamspective
Date Founded
2020
Company Location
Finland
Company Website
teamspective.com
Company Facts
Organization Name
Sogolytics
Date Founded
2009
Company Location
United States
Company Website
www.sogolytics.com
Categories and Features
Employee Engagement
Not specified
Employee Survey
Not specified
HR Analytics
Not specified
Performance Management
Not specified
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Customer Engagement
Customer Lifecycle Management
Employee Engagement
Feedback Management
Pulse Surveys
Employee Experience
Not specified
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Not specified
HR Analytics
Dashboard
HR Metrics Library
Trend Analysis
Online Quiz Makers
Not specified
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video