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What is Teamspective?

Teamspective serves as a cutting-edge platform designed for people analytics, aimed at boosting team effectiveness through insightful feedback and strategic leadership informed by data. This tool enables the tracking of crucial elements such as employee engagement, overall well-being, team dynamics, and initiatives related to diversity, equity, and inclusion (DEI). With its customizable, research-backed questions, users can receive responses in a swift 30 seconds via platforms like Slack or MS Teams. By promoting discussions driven by data, it empowers teams to implement meaningful enhancements. Moreover, it reveals complex relationships within organizations, helping to identify key connections and potential obstacles. Rapidly expanding companies can greatly benefit from this platform as it aids in maximizing employee engagement and refining team structures. Engagement data can be layered to identify specific challenges and areas requiring focus across different departments, ensuring that organizational growth and restructuring are planned with a deeper understanding. The platform also facilitates the integration of 360-degree feedback within Slack or MS Teams, significantly increasing feedback activity by six times through smart engagement techniques. In addition, it provides in-app support to enhance feedback skills on a broader scale, ultimately enabling the gathering of impartial data for thorough and trustworthy performance assessments. Consequently, teams can flourish in an environment rich in information, leading to ongoing improvement and heightened collaboration, which is essential in today’s fast-paced work landscape.

What is Sogolytics?

Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.

Media

Media

Integrations Supported

Slack
HiBob
Microsoft Teams
Okta
Personio
Sympa

Integrations Supported

Slack
Adobe Marketo Engage
Google Analytics
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Salesforce
ServiceNow
Stripe
Workday HCM
Wufoo
Zapier
Zoom

API Availability

API Availability

Has API

Pricing Information

€9,180
Free Trial Offered?

Pricing Information

Free Pro plan: Free for life

Pro plan: $39/month or $469/year

Pro Max plan: $49/month or $589/year

Enterprise plans: Call for pricing, +1 (800) 646-0520

SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teamspective

Date Founded

2020

Company Location

Finland

Company Website

teamspective.com

Company Facts

Organization Name

Sogolytics

Date Founded

2009

Company Location

United States

Company Website

www.sogolytics.com

Categories and Features

Employee Engagement

Not specified

Employee Survey

Not specified

HR Analytics

Not specified

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Customer Engagement
Customer Lifecycle Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Experience

Not specified

Employee Survey

Not specified

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Not specified

HR Analytics

Dashboard
HR Metrics Library
Trend Analysis

Online Quiz Makers

Not specified

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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