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What is TechIDManager?

Are you implementing multi-factor authentication (MFA) universally while permitting your technicians to share administrative accounts? If so, this may indicate that your MFA strategy is not entirely aligned with best practices. Current security protocols recommend that account access should ideally be maintained on a one-to-one basis. Many managed service providers (MSPs) often utilize systems that inadvertently permit technicians to access client environments, diverging from these critical standards. TechIDManager provides an efficient method for establishing and managing your technicians' accounts and credentials across various domains and networks, leading to improved security and cost-effectiveness compared to other existing platforms. This solution supports compliance with multiple security frameworks, including NIST, CMMC, CIS, HIPAA, and PCI. By removing the necessity for shared administrative accounts, it meets contemporary security standards such as NIST 800-171 3.3.2, as well as other regulatory requirements. It also automates the processes of account creation and deactivation, managing rights and permissions, which streamlines operational procedures. Moreover, the tool is designed to tolerate downtime, ensuring that productivity remains uninterrupted. With TechIDManager, you can effortlessly integrate your distinct credentials into client access points, significantly boosting both security and operational efficiency in the process. This proactive approach not only safeguards sensitive information but also fosters a culture of accountability among technicians.

What is Narmada?

UNIFIED vCIO MANAGEMENT PLATFORM. Streamline your Technology Business Reviews by merging vCIO roles, technology alignment methods, and network documentation into an all-in-one platform. Document. Efficiently record your clients' network details with our extensive documentation system. Review. Perform Technology Audits utilizing pre-designed templates to enhance efficiency. Present. Deliver insights and allow clients to access their tailored QBR dashboard. Features Highlights. Access a comprehensive suite of tools within a single, user-friendly solution. vCIO Dashboard. A cohesive interface provides quick access to essential elements of clients' network and security operations. Aggregate data from multiple sources into a clear and intuitive dashboard. Offer clients limited access to the information that is most relevant to them. Technology & Security Review Frameworks. Implement simple QBR frameworks. Take advantage of pre-prepared QBR templates that comply with industry standards such as NIST CSF, ISO27001, PCI, HIPAA, and others. Moreover, our platform guarantees that both accountability and transparency are upheld throughout the review process, ensuring a smooth experience for both you and your clients. Enhanced communication capabilities further strengthen client relationships and promote ongoing collaboration.

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Media

Integrations Supported

Integrations Supported

Datto RMM
Datto Workplace
MyGlue
Network Glue
NinjaOne
Syncro

API Availability

API Availability

Pricing Information

$200/month/100 licenses
Free Trial Offered?

Pricing Information

$75 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Ruffian Software

Date Founded

2019

Company Location

United States

Company Website

www.ruffiansoftware.com

Company Facts

Organization Name

Narmada

Date Founded

2016

Company Location

United States

Company Website

www.narmada.cloud

Categories and Features

Categories and Features

MSP

Dashboard
Issue Management
Project Management

SaaS Spend Management

Not specified

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