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What is TechIDManager?

Are you implementing multi-factor authentication (MFA) universally while permitting your technicians to share administrative accounts? If so, this may indicate that your MFA strategy is not entirely aligned with best practices. Current security protocols recommend that account access should ideally be maintained on a one-to-one basis. Many managed service providers (MSPs) often utilize systems that inadvertently permit technicians to access client environments, diverging from these critical standards. TechIDManager provides an efficient method for establishing and managing your technicians' accounts and credentials across various domains and networks, leading to improved security and cost-effectiveness compared to other existing platforms. This solution supports compliance with multiple security frameworks, including NIST, CMMC, CIS, HIPAA, and PCI. By removing the necessity for shared administrative accounts, it meets contemporary security standards such as NIST 800-171 3.3.2, as well as other regulatory requirements. It also automates the processes of account creation and deactivation, managing rights and permissions, which streamlines operational procedures. Moreover, the tool is designed to tolerate downtime, ensuring that productivity remains uninterrupted. With TechIDManager, you can effortlessly integrate your distinct credentials into client access points, significantly boosting both security and operational efficiency in the process. This proactive approach not only safeguards sensitive information but also fosters a culture of accountability among technicians.

What is Smallstep?

Smallstep delivers the first true Device Identity Platform™, enabling enterprises to enforce Zero Trust at the device level. By leveraging ACME Device Attestation, it binds identity to hardware co-processors, ensuring credentials cannot be stolen, copied, or reused on unauthorized machines. This allows organizations to confidently secure access to Wi-Fi networks, VPNs, SaaS applications, cloud APIs, Kubernetes, Git repositories, and regulated data. Unlike traditional certificate or MDM-based approaches, Smallstep provides cryptographic proof that a device is both authentic and company-owned. The platform supports all major operating systems and integrates with over 100 enterprise tools, making deployment seamless at scale. Trusted by Fortune 100 companies, Smallstep helps IT, security, and DevOps teams eliminate device identity gaps. The result is stronger security, reduced attack surface, and Zero Trust that actually works in modern environments.