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What is TechSavve RMM?

TechSavve RMM provides a robust solution tailored for remote monitoring and management, incorporating integrated professional services automation (PSA) specifically designed for managed service providers as well as IT departments. The software is versatile in its deployment options, able to run on a Linux server, be installed on a Windows server for smaller office configurations, or be hosted by DFWTechPros. Its agentless collector effectively manages servers, computers, networking devices, hypervisors, and cloud accounts through various protocols and APIs, thereby removing the necessity for a dedicated agent on each monitored device. This platform offers a seamless integration of features such as alerting, automated remediation, patch management, remote access, scripting, reporting, a customer portal, and a secure password vault, enhancing overall functionality. Included within its PSA features are essential functions like ticketing, service-level agreements, time tracking, and invoicing, with the added capability of tickets interfacing with other external PSA systems. Additionally, mobile applications for both iPhone and Android provide users with convenient access while on the move. Designed to cater to the needs of IT service providers and internal IT departments managing diverse customer environments or multiple sites, this software serves as a crucial tool for improving efficiency and organization. To give potential users a taste of its comprehensive features, a free 30-day trial is available, allowing them to experience the platform’s capabilities before making a commitment. Ultimately, TechSavve RMM stands out as a pivotal resource in the realm of IT management solutions.

What is Acronis Automation?

Acronis Automation is an advanced Professional Services Automation (PSA) tool tailored for Managed Service Providers (MSPs), aimed at enhancing and refining their operational efficiencies. It boasts a range of powerful functionalities including automated billing and invoicing, management of service desks, customer relationship management (CRM) capabilities, project oversight, inventory management, and key performance indicator (KPI) tracking. By integrating seamlessly with Acronis' Remote Monitoring and Management (RMM), cybersecurity solutions, and data protection offerings, it creates a cohesive framework for handling support tickets, streamlining workflows, and evaluating business outcomes. This all-encompassing platform minimizes manual tasks, boosts operational efficiency, and elevates customer satisfaction, allowing MSPs to concentrate on offering outstanding services and fostering growth. As a result, Acronis Automation not only supports the day-to-day functions of MSPs but also empowers them to scale their businesses effectively.

Media

Media

Integrations Supported

Autotask PSA
HaloPSA

Integrations Supported

ConnectWise Cybersecurity Management
ConnectWise RMM
Datto RMM
Datto SIRIS
Datto Workplace
Gmail
Kaseya VSA
Microsoft 365
N-able N‑central
NinjaOne
N‑able N-sight RMM
PayPal
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Stripe
Xero
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$49.00/month/user
All-in monthly fee per user (based on annual subscription).
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

DFWTechPros LLC

Date Founded

2026

Company Location

United States

Company Website

techsavve.com

Company Facts

Organization Name

Acronis

Date Founded

2003

Company Location

Switzerland

Company Website

www.acronis.com/en-us/products/cloud/cyber-protect/automation/

Categories and Features

RMM

Not specified

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Self Service Portal
Service Reporting
Ticket Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Project Management
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Portfolio Management
Project Management
Proposal Generation
Quote Management
Time & Expense Tracking

RMM

Not specified

Service Desk

Change Management
IT Asset Management
Incident Management
Mobile Access
SLA Management
Self Service Portal

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

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