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What is TechSavve RMM?

TechSavve RMM provides a robust solution tailored for remote monitoring and management, incorporating integrated professional services automation (PSA) specifically designed for managed service providers as well as IT departments. The software is versatile in its deployment options, able to run on a Linux server, be installed on a Windows server for smaller office configurations, or be hosted by DFWTechPros. Its agentless collector effectively manages servers, computers, networking devices, hypervisors, and cloud accounts through various protocols and APIs, thereby removing the necessity for a dedicated agent on each monitored device. This platform offers a seamless integration of features such as alerting, automated remediation, patch management, remote access, scripting, reporting, a customer portal, and a secure password vault, enhancing overall functionality. Included within its PSA features are essential functions like ticketing, service-level agreements, time tracking, and invoicing, with the added capability of tickets interfacing with other external PSA systems. Additionally, mobile applications for both iPhone and Android provide users with convenient access while on the move. Designed to cater to the needs of IT service providers and internal IT departments managing diverse customer environments or multiple sites, this software serves as a crucial tool for improving efficiency and organization. To give potential users a taste of its comprehensive features, a free 30-day trial is available, allowing them to experience the platform’s capabilities before making a commitment. Ultimately, TechSavve RMM stands out as a pivotal resource in the realm of IT management solutions.

What is Kaseya BMS?

Kaseya BMS is a powerful, all-in-one Professional Services Automation software tailored to streamline IT service management and business operations for MSPs and IT departments. It centralizes ticketing, project and task management, quoting, billing, and remote device access into a modern, easy-to-use platform, eliminating the need for multiple disconnected tools. Equipped with AI-driven service desk features, it summarizes long ticket threads, suggests relevant documentation from integrated sources like IT Glue, and automates ticket escalation and resolution workflows to enhance technician efficiency and reduce resolution times. The platform automates the entire billing process, from time tracking and expense billing to fixed-price and recurring contracts, ensuring 100% accuracy and faster revenue collection with minimal human intervention. Built-in dashboards and out-of-the-box reports provide real-time insights into key performance indicators, helping businesses make informed decisions without needing specialized IT teams. Seamless integration with existing applications and support for quick migration enable organizations to transition smoothly to Kaseya BMS, improving operational efficiency and customer satisfaction. Backed by customer success stories and industry trust, Kaseya BMS empowers IT professionals to deliver fast, accurate, and cost-effective services while scaling their business.

Media

Media

Integrations Supported

HaloPSA
Autotask PSA

Integrations Supported

HaloPSA
Backup Radar
Barracuda Cloud Archiving Service
ConnectBooster
CrewHu
CyberFOX Password Manager
Datto RMM
Datto Workplace
Electric
IT Glue
Montra
N‑able Passportal
OnPage
OpenDNS
Qwiet AI
Rewst
ScalePad Backup Radar
xMatters

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DFWTechPros LLC

Date Founded

2026

Company Location

United States

Company Website

techsavve.com

Company Facts

Organization Name

Kaseya

Date Founded

2000

Company Location

United States

Company Website

www.kaseya.com/products/psa-software/

Categories and Features

RMM

Not specified

Categories and Features

AI PSA

Not specified

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Hardware Inventory
IT Budgeting
Scheduling

IT Project Management

Milestone Tracking
Percent-Complete Tracking
Prioritization
Product Roadmapping
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

IT Service

Contract Management
IT Asset Management
Service Reporting
Ticket Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Project Management
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Project Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

RMM

Not specified

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

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