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A comprehensive platform can be implemented to improve your organization's visual knowledge and gradually automate processes. TechSee's solution offers a consolidated perspective on customer challenges throughout the organization. This capability facilitates seamless transitions between different communication channels while utilizing visual data to drive AI-powered automation. The effectiveness of the platform has been validated across large teams, accommodating thousands of representatives. Additionally, it can assist technicians, agents, and end users in various locations without compromising availability or performance. By employing visual data and Computer Vision AI, the platform automates workflows, providing immediate decision-making support for agents and enabling self-service options for customers. Organizations gain access to the complete history of each customer's visual interaction, allowing for a deeper understanding of the context behind every inquiry. This valuable information enhances internal collaboration and ensures adherence to privacy regulations. Ultimately, the platform presents a transformative approach to customer service, fostering efficiency and improved customer experiences.
What is Upskill Skylight?
Boost operational efficiency, enhance product quality, and reduce costs through the use of wearable technology and augmented reality innovations. Seamlessly develop customized enterprise applications for smart glasses, smartphones, tablets, and AR devices with remarkable speed. Skylight streamlines the intricate infrastructure and processes involved in app creation, integration, deployment, and oversight. Applications developed with Skylight can be deployed on multiple devices, allowing you to select the most appropriate one for each specific task without facing additional development expenses. It stands out as the fastest solution for building scalable enterprise applications across wearable technology, augmented reality, and mobile platforms. There's no requirement for advanced expertise in AR or mobile app development, making it accessible to a broader audience. With Skylight, you gain access to all the vital resources needed to swiftly create and execute solutions tailored to your organization's distinct needs, promoting a smoother workflow. This versatility makes Skylight an exceptional option for enterprises looking to drive innovation and improve their operational strategies. Furthermore, its user-friendly interface encourages teams to experiment and iterate, fostering a culture of continuous improvement and adaptability within the organization.
Integrations Supported
Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Service Cloud
ServiceNow
Integrations Supported
Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Service Cloud
ServiceNow
API Availability
Has API
API Availability
Has API
Pricing Information
$29.99/month/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TechSee
Company Location
Israel
Company Website
www.techsee.me/
Company Facts
Organization Name
Upskill
Date Founded
2010
Company Location
United States
Company Website
upskill.io/skylight/
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Computer Vision
Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Categories and Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality