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Ratings and Reviews 0 Ratings
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What is TechSmith Video Review?
Video Review® makes it easier to obtain precise feedback from stakeholders and improves the efficiency of your review workflow. Creating new versions is now a straightforward task, allowing you to keep all project-related feedback neatly organized in a single location. The enhanced player comes equipped with features like adjustable playback speed, volume control, and an option for fullscreen viewing. Whether you’re on the go or at home, you can review content seamlessly on mobile devices using Safari on iOS or Chrome on Android. In addition, videos can be shared directly to TechSmith Video Review from Camtasia, facilitating faster feedback and approval processes. You can also create and save groups for your regular collaborators, making access to their input quicker and more convenient. Review links can be set to either public or private, with a login required for those designated as private. Say goodbye to the frustration of endless feedback loops; you’ll receive email notifications whenever reviewers add comments. Reviewers have the ability to annotate videos with arrows and shapes for clearer communication, and you can resolve comments as they are addressed. This streamlined approach not only speeds up the video completion process but also reduces ambiguous feedback and cuts down on unnecessary email threads. With these improvements, your review process is now more effective and productive than ever, making it easier to bring projects to completion with clarity and collaboration.
What is Outhentik?
Outhentik is a reputation management and customer feedback platform that helps businesses collect private video reviews and customer feedback before experiences become public online reviews. The platform is designed to give businesses a direct communication channel with customers, allowing them to resolve complaints, strengthen customer relationships, and generate authentic social proof through video testimonials. Customers can scan a QR code or click a branded link to record short video feedback and leave star ratings directly in their browser without downloading an app or creating an account. Outhentik routes every review submission into a centralized dashboard where business owners can privately review customer feedback before deciding whether to approve testimonials, initiate customer recovery conversations, or encourage public reviews on Google. Positive customer experiences can automatically trigger branded email nudges that simplify the process of leaving Google reviews while also generating reusable marketing assets through authentic customer video testimonials. Businesses can use approved videos on websites, social media platforms, advertising campaigns, and sales materials to build trust with potential customers. Negative reviews are handled through private recovery workflows that encourage customers to share contact information and communicate directly with the business before posting complaints publicly. The platform is built around the idea that many unhappy customers prefer to be heard privately rather than immediately leaving negative public reviews. Outhentik includes multi-location support, branded customer experiences, downloadable testimonial assets, reputation dashboards, customer email collection tools, and reporting features for businesses managing multiple brands or locations.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$183.22 per year
Free Trial Offered?
Free Version
Pricing Information
$97/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TechSmith
Date Founded
1987
Company Location
United States
Company Website
www.techsmith.com/video-review.html
Company Facts
Organization Name
Outhentik
Date Founded
2025
Company Website
www.outhentik.app
Categories and Features
Video
Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Popular Alternatives
Popular Alternatives
No Alternatives