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What is TechTrack?

TechTrackâ„¢ delivers thorough integrated reports that are extremely advantageous for service managers, dispatchers, and executives alike. While numerous basic fleet tracking solutions exist, our software surpasses them by providing relevant data tailored specifically to your industry's requirements. Let Datablaze illustrate how we offer more than just standard GPS tracking, giving your team the tools needed to gain a competitive advantage. In contrast to typical fleet tracking software, TechTrackâ„¢ allows you to create exportable and printable reports that detail events and occurrences clearly. If you require proof of a service technician's reported location, TechTrackâ„¢ can automatically identify discrepancies by cross-referencing logged arrival times with GPS data. Moreover, an alert system quickly notifies managers of any inconsistencies as they occur. Through partner integrations, you can effectively evaluate service data collected from your field service application against actual times and locations, which promotes accuracy and accountability in your operations. By utilizing these innovative features, your team can significantly improve overall performance and service provision, leading to greater customer satisfaction. Ultimately, adopting TechTrackâ„¢ can transform the way your business manages its fleet and enhances operational efficiency.

What is TechPro?

TechPro is an innovative mobile work order application created specifically for Key2Act, incorporating insights from actual technicians. By shadowing technicians during service calls and analyzing their current technology interactions, we have crafted a solution that is both effective and enjoyable for them to utilize. With a design tailored to the unique needs of technicians, TechPro provides an intuitive mobile app that includes vital features such as work order management, equipment tracking, history logs, quote generation, and signature capture. The app is continuously refined and enhanced through ongoing feedback and suggestions from technicians actively working in the field. Instead of requiring a complete overhaul of your existing Field Service Management (FSM) solution, TechPro integrates effortlessly with your current FSM and Enterprise Resource Planning (ERP) systems, thereby augmenting their capabilities. Additionally, TechPro tackles prevalent challenges faced by field service companies, such as the necessity for greater operational efficiency, by offering customizable drag-and-drop workspaces that simplify task management for technicians. This strong focus on user experience and seamless integration makes TechPro an essential asset for optimizing field service operations, ultimately leading to improved service delivery and customer satisfaction.

Media

Media

Integrations Supported

ServiceTitan
e-automate

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$30 per user, per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Datablaze

Date Founded

2002

Company Location

United States

Company Website

datablaze.com/techtrack-fleet-management/

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Categories and Features

Fleet Management

Not specified

Fleet Tracking

Not specified

Categories and Features

Work Order

Customer Database
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates

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